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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,690 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

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9851 - 9875 of 10,000 Reviews for Technical Support Fundamentals

By W. R C

Dec 30, 2020

Great course, the videos and other content were well done, concise, and to the point

By Hetemov R B o

Dec 22, 2020

It was really interesting course with awesome explanations and daily work Role plays

By Mina M S

Dec 14, 2020

what a very good start,

so excited to complete the rest of this wonderful certificate

By Jochem M

Dec 5, 2020

Great!! Takes you from absolute beginner to understanding quite a bit of a computer.

By ABDUL G C

Nov 29, 2020

The course was very interesting, easy to understand and useful, Thank you very much!

By Anthony S

Nov 16, 2020

This course was very helpful and everyone teaching the course was very knowledgeable

By Anilkumar v

Nov 8, 2020

in this course was help to learn the computer networks and operating system

thank you

By Hussein S

Nov 6, 2020

Great course and instructors that made it easy to receive the content of the course.

By Javier L

Nov 5, 2020

There showing you the basics and fundamentals really thorough, easy to follow along.

By Md. E K

Oct 24, 2020

It was awesome. Very informative and best for freshers and non IT background people.

By Jeremy Y

Oct 20, 2020

Very well thought out and easy-to-learn, high level course on the fundamentals of IT

By Heri S F S

Oct 12, 2020

Great opportunity that coursera give to me and so grateful to take this great course

By Bryan J S

Oct 9, 2020

Thank you so much! I really enjoyed the course and I appreciate all the instructors!

By Nicholas A

Oct 8, 2020

I highly enjoyed this course. I recommend this to anyone interested in the IT field.

By Mahmudul H

Oct 8, 2020

This one was wonderful experience of mine. I learned lot of things from this course.

By Ahmed M M

Sep 30, 2020

Great course with the suitable basics of computer structure. Thanks for your effort.

By Shekhar S K

Sep 6, 2020

It was nice experience knowing things of my field of interest. Thank you for this .

By Fernando N

Sep 1, 2020

I really enjoy this course, is very useful to learn about It support, very recommend

By Maurizio M

Aug 30, 2020

great and very interested. I learned new things and improved the ones I already knew

By Michael N

Aug 20, 2020

Good blend of hands on, easy to follow instruction, and smooth introduction into IT.

By Raji G

Aug 5, 2020

Excellent Course,a good overview of IT support fundamentals.Very good presentations.

By Emmanuel O A

Aug 4, 2020

Its awesome, learning is easy... thanks to Google and Coursera for this opportunity.

By Byron S

Jul 31, 2020

This course, technical support fundamentals, was a very thorough and helpful course.

By Kenneth G

Jul 30, 2020

Good Introduction to the IT world and explanation of basic functions and technology.

By Saalu I

Jul 26, 2020

This is one of the greatest courses I have taken online. It is more than I expected.