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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9501 - 9525 of 10,000 Reviews for Technical Support Fundamentals

By Lanre O

Mar 10, 2021

I am so excited about this learning adventure and a great start in my IT Career journey

By Anderson S

Mar 9, 2021

Não tenho Palavras, Para descrever mas espero um dia fazer parte dessa empresa Linda!!!

By Misael R

Jan 28, 2021

Very informative and a great introduction to what's to be expected later in this course

By Anirban P

Jan 27, 2021

This is an excellent way of learning a course. Honestly speaking I enjoyed and learned.

By mr.carry o T

Jan 20, 2021

i dont know how to thanks you guys for this chance course was so good god may bless you

By Robert P

Jan 10, 2021

very easy to use format, the information was provided in a way that keep you interested

By Vedran R

Jan 5, 2021

Perfect for beginners. Easy to follow and give you ideas in which direction to go next.

By Jack M

Dec 28, 2020

Good course. Especially the qwikLabs exercises. Some videos are probably not necessary.

By Carol W A

Dec 10, 2020

Very clear and informative with a friendly, encouraging tone. Look forward to Course 2.

By María L V

Nov 30, 2020

Muy buen curso, da un panorama completo de lo que es ser un Soporte Técnico Informático

By Matthew W

Nov 28, 2020

opened my eyes to the world of IT and made me very excited to pursue the opportunities.

By Alan F

Nov 11, 2020

This is a great intro class. Google has done a good job communicating the basics of IT.

By Hamza C

Oct 18, 2020

this course was really helpful to me in order to understand the basics of the IT field.

By GURPREET K

Oct 14, 2020

IT was great course made by highly skilled professionals at google. i loved this course

By Beverly L R

Sep 24, 2020

Thank you! I hope to learn more about IP Addresses since it's what keeps me really low.

By Mohammad D

Sep 18, 2020

Very well compiled to explain the topics. The quiz portion is very helpful in success.

By NANN N N H

Sep 18, 2020

It's really great But I have a problem for verifying ID. So I can't get my certificate.

By Joshua C

Sep 17, 2020

Great Course for learning all the fundamental knowledge needed to pursue a career in IT

By Andrés C

Sep 14, 2020

It goes a lot deeper than I though, and the different topics are really well explained.

By Ani P

Sep 13, 2020

Beginner friendly. Simple, understandable, professional and simply insporational course

By Rohit M

Sep 13, 2020

This is an awesome course and so informative. It is worth spending time on this course.

By Penney R

Sep 12, 2020

Good IT basics starter summary course. Touches on all areas of Information Technology.

By THEKKEKANIYAMATATHIL J J

Sep 9, 2020

very very good i think all those begineers who wanna get into it should do this course.

By Avindra S

Sep 4, 2020

All the Instructor are awesome and I liked the hardware and software content very much.

By Simeon H

Aug 31, 2020

Great course and great instructions by some of Google's finest staff from the IT field.