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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9476 - 9500 of 10,000 Reviews for Technical Support Fundamentals

By Doreen J

Nov 8, 2021

It was a fun and although I know some of the concepts, it didn't make me skip a lesson.

By Justin C

Nov 7, 2021

This was a really good course and I'm really proud to be apart of the learning process.

By Megan S

Oct 11, 2021

This is truly an amazing course. I really learnt a lot and I cannot wait to learn more.

By Abishek S

Sep 3, 2021

Great course, I learnt a lot of new things. good intro into IT and computers in overall

By Mohammed Y S H

Aug 15, 2021

this course is the get way to find your way as the perfect computer support specialist 

By Paul B B

Aug 2, 2021

Very fun course, I definitely recommend this to anyone looking to work in the IT field.

By Ari B

Aug 2, 2021

I'm satisfied to complete this course. May it will be useful for my and my next career

By ABHISEK A

Jul 14, 2021

The course is very fruitful to all the beginners and also guides to the intermediators.

By Gowtham M

Jul 11, 2021

Very nice course to understand the fundamental working of a computer and its components

By Abrahim A

Jul 4, 2021

This course was very decent and much more understanding. Thank you google and coursera.

By Parinya I

Jun 29, 2021

This course is best for beginner who want to start to learn about fundamental computer.

By Jonathan W

Jun 24, 2021

A good course if you want to get into IT support and possibly get a job at the end too!

By Rahel D

Jun 15, 2021

It is really a very simple way to know the skills. thankyou for making it easy for us .

By Jorge G

May 29, 2021

Excelente curso, muy recomendado, me sirvió de mucho para robustecer mis conocimientos.

By Kori S

May 28, 2021

Its really awsome and their teching method are superior , you know google are google .

By Carlos E S S

May 28, 2021

What a fast a user friendly course, i've learned so much thank you Coursera and Google!

By Galahitiya V N H H

May 17, 2021

The course was very helpful and all the lectures were clear and informative. Thank you.

By Diontay J

May 16, 2021

This was an awesome experience for my first time online classing i wish more would join

By Olumide O

May 13, 2021

The instructors made everything so easy and fun. i can't wait to start the next course.

By Jesus C

May 10, 2021

Very good level of the knowledge and good pace to let you know everything step by step!

By Alvir D

May 8, 2021

This is a great course for people wanting to start in the IT field. Highly recommended!

By Klein F

Apr 26, 2021

Awesome Course. It really helps me to refresh all my fundamentals and learn new things.

By JUAN A

Mar 30, 2021

Very helpful and I learned quite a lot of new interesting things I didn't already know!

By SINZINKAYO G

Mar 16, 2021

The course was very interesting and the mentors are very explain clearly the contents.

By Lerato K R

Mar 15, 2021

It was a great experience and good knowledge. I have learned a lot through this course.