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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,649 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

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9326 - 9350 of 10,000 Reviews for Technical Support Fundamentals

By Mahmoud A

Sep 28, 2023

it was a nice course , very useful , I am really proud because I am here and finish it.

By marcus r

Aug 22, 2023

I have a strong IT background but outdated by 20+ years for me this was a good refresher

By jenee

Aug 21, 2023

Great class, learned a lot! Using some of the information on my current job immediately!

By Bruce T M

Jul 30, 2023

Fantastic course, which has provided me with lots of detail regarding Technical Support.

By NITESH K S

May 7, 2023

It is a fundamental and highly informative course to start a career in the world of IT.

By ARYAN D

May 5, 2023

Great Course For Beginners To Intermediate Level , Can Be Completed in 7 Days Easily.

By Vasanthakumar R

Apr 30, 2023

i enjoy this course and i also recommend this course to all students and working persons

By Tess

Apr 6, 2023

great introductory course for beginners and those who need a refresher on basic concepts

By Gage B

Feb 6, 2023

The course was great, very informative and I liked the labs to gain hands on experience.

By FAIZAN A

Jan 26, 2023

It was a fantastic experience looking forward to completing all courses in this program.

By Emmanuel C

Jan 23, 2023

I am so pleased to have been part of this program. Thanks to google. thanks to Coursera.

By Christian C

Aug 26, 2022

Very educational to the basic level. Makes it enjoyable and motivates you to learn more.

By Naza O

Jul 30, 2022

Had a great time out here. Looking to learn and put everything I've learnt into practise

By Mayra M

Jul 22, 2022

This was an amazing course full of history and detailed of what IT Support is all about!

By Mariano E

Jul 10, 2022

Really well made course, I would recommend anyone looking to work on IT to cheack it out

By UDAY C

Jul 9, 2022

I love this course the basics are well framed and I was fully satisfied with this course

By SANOJ J

Jul 6, 2022

Very nice , Course very attractive due to simple luctures and lab and practical learning

By Tyler S

Jun 20, 2022

Absolutely amazing course to help get your foot in the door to the world of electronics.

By Ivana-Sol L

Jun 6, 2022

Great intro to the field of IT, sparking interest for you to go foward and keep learning

By JUMANA J

Jun 5, 2022

good course.thank you for my lecture who is teach in this course.it makes very exciting.

By Ugochukwu O

May 16, 2022

Awesome program! Beginners intro into IT support specialist career. Highly recommended!

By Jared V

Apr 19, 2022

Great introduction to the IT world for both beginners and those with previous experience

By Martha J

Mar 29, 2022

Everyone trying to transition into tech should take this course it is beginner-friendly

By Germain C L

Mar 16, 2022

I loved this course, completely recommend anyone who loves to learn about IT to take it.

By Gideon O

Mar 14, 2022

Very Impressed with this course especially with the Troubleshooting and Customer Support