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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,605 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AR

Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

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9201 - 9225 of 10,000 Reviews for Technical Support Fundamentals

By Isaac G

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Feb 5, 2019

Perfect foundation to build the rest of your IT knowledge on if you're new to it, like me.

By WILLIAM M F

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Jan 27, 2019

It shows a good overview of IT fundamentals. Thank to everybody that provided this course.

By charleen n

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Oct 24, 2018

Its a great course that details the in's and outs of everything to expect in the IT world.

By Kerin E

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Aug 7, 2018

GREAT overview! I've already learned quite a bit and only just getting started. Thanks!!

By Suraj

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Jun 25, 2018

Good introduction into the field of IT. Also very easy and helpful refresher to the field.

By Sean D

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Jun 6, 2018

I want to say that there is not much I did have a problem with or can remember that I did.

By Corey

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Jun 1, 2018

Good for beginners, good introduction, but too basic to really learn detailed information.

By Waren L

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May 22, 2018

I learn a lot in this course. Thank you Coursera and Google for a very informative course.

By DeAndrea L R

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Apr 30, 2018

great into to it it was so easy to understand you guys have made something truly special!!

By Dawn W

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Mar 1, 2018

Enjoyed the teachers and how they taught. Great information about the Intro to IT Support.

By Brian R

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Apr 1, 2024

this has been a great experience. I am excited to continue and completed the next course

By atilio c

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Jan 26, 2024

Very useful information. The videos were helpful at providing some basic IT support info.

By Bamud H

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Dec 30, 2023

helo coursera i completed the course but my name is not on the certificate please help me

By Teyib E

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Oct 4, 2023

It was amazing course that opened my eye to see the world. Thank you Google and Coursera!

By MUHAMMAD S M

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Sep 2, 2023

It helps me to boost my experience. Really Thankful to you for giving me such oppurtunity

By Julian N

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Sep 1, 2023

I learned so much from this class and it has widened my interest to pursue MY IT career .

By dinkar s

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Aug 19, 2023

learning from the Tech people really felt great. Maybe one day will be working with them.

By Adam S

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Jul 31, 2023

Awesome course! I learn quite a bit and got some much needed refreshers! Thanks Google :)

By Emmanuel K

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Jun 20, 2023

A very thorough course to prepare a person with an interest in the technical field of IT.

By Eilish M

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Apr 23, 2023

I enjoyed the tutorials of downloading and installing software. Using Linux commands too!

By Krishan Y

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Feb 25, 2023

It's a great and Knowledgeable course,i really enjoy it.......Thanks Coursera and Google.

By Seabee1775

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Jan 12, 2023

I really enjoyed all of this course content. What an awesome and fun learning experience.

By joseph j

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Jan 9, 2023

I have learned much more than i thought i would. i have gain confident with my knowledge.

By James T

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Dec 17, 2022

The course exceeded my expectations. The labs, tutors and structure of course outline

By Deleted A

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Dec 15, 2022

i think if you want test your self to be go ran in your feature you should be in coursera