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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,540 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

CR

Jul 18, 2020

This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.

ST

Mar 24, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

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9151 - 9175 of 10,000 Reviews for Technical Support Fundamentals

By ROMMEL I E C

Oct 25, 2020

he aprendido cosas nuevas y me siento feliz por haber descubierto el fascínate mundo de TI

By Joel C (

Oct 20, 2020

Awesome course of newly graudated students and no idea what's IT all above. Thanks Google.

By Sheikh Z A

Oct 15, 2020

It was a great course taking up and learning the basic necessity of IT support specialist.

By Roland M

Oct 4, 2020

Very simple and interesting. I learned a lot from this course. Thanks google and coursera!

By SFA P L S Y C

Sep 14, 2020

I really have enjoyed the elearning process of the module! Reflection.. Thank you, Google!

By Sharon C

Sep 6, 2020

This course was very easy to follow. The modules are user-friendly and easy to understand.

By Pavel N

Aug 30, 2020

Amazing experience. I will definitely squeeze everything out of this course for my future.

By Nurlan A

Aug 15, 2020

It was interasting course I had learn Remote desktop connection and working with Linux OS.

By Sunil M

Aug 13, 2020

I was struggling to complete my Linux part. today i have successfully completed the same.

By Oscar D

Aug 2, 2020

Great Starting point for getting the building blocks and understanding the role IT serves.

By Laney B

Jul 25, 2020

Everything was explained clearly. Broke down each part and made it all easy to understand.

By Sammie M

Jul 24, 2020

Wonderfully simple introduction course to what IT is and how it's broken down and applied.

By David S

Jul 24, 2020

I learnt a great amount from this course. It has encouraged me to enter into further study

By Gopal P

Jul 24, 2020

It was best online course i have ever learned i hope this course definitely boom my career

By Deleted A

Jul 21, 2020

One of the best Courses ever. Now i'm eager to learn more about IT because of this course.

By David T

Jul 20, 2020

Amazing course , very good teachers, and the material provided was very complete

thank you!

By Rashed R K

Jul 17, 2020

its a very productive and educative course to learn. have a great experience. thanks a lot

By Felipe D S

Jul 11, 2020

Very good course and content! Just made me more interested in learning even more about IT.

By Odinakachi I

Jul 7, 2020

So much useful content packaged into one course. It's the fundamentals, and it's exciting.

By savant m

Jun 28, 2020

This course helps us to get all the fundamental knowledge in order to enter the IT sector.

By Greivin V

Jun 22, 2020

A very enriching experience, I really want to continue learning from the great world of IT

By Eduardo A E

Jun 18, 2020

It is a great, well-explained course for someone who knows almost nothing about the topic.

By James O

Jun 7, 2020

Very helpful and hands on to those who want to know the fundamentals of Technical Support.

By Emmanuel A

Jun 6, 2020

One of the best online courses I have done. Every step is detailed and explained properly.

By Nicolas D C

Jun 4, 2020

I find it very helpful learning some basic things i deal with my laptop and mobile device.