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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,690 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

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9101 - 9125 of 10,000 Reviews for Technical Support Fundamentals

By Andrew R

Feb 27, 2023

Very informative and would recommend to everybody that is trying to learn more about tech!

By Ginger P

Feb 15, 2023

I wish I knew about Coursera IT Support Certification courses a few years ago. Thank you!

By Omar B

Jan 30, 2023

course was great, it has given me so much more confidence in my IT knowledge and abilities

By Walter C M I

Jan 24, 2023

In depth and teaches you a lot of the basics so you can start your path into the IT world!

By Courtney L

Nov 3, 2022

Very insightful and interesting. It focuses on the core principles. I really learnt alot.

By Yvan T M

Oct 21, 2022

Really interesting. If possible to add the types of support level, it will be interesting

By James D L T J

Oct 18, 2022

Honestly a very good course for someone who wants to get a broad knowledge of technology.

By Katisha J

Sep 11, 2022

I have enjoyed the course and look forward to experiencing others to further my knowledge!

By Kaan P

Aug 22, 2022

Thank you! This was a great experience and learning! I added another skill in my toolbox!

By Tobi R

Jul 20, 2022

im really glad i took this course it has been nothing but more knowledge and understanding

By Luis G

Jul 20, 2022

definitely if you are interested in supporting it, this is a big step, it is very complete

By Ihezie J

Jul 15, 2022

This is an eye opener for me. I enjoyed all the courses and look forward to learning more.

By Silvia S

Jul 2, 2022

great content, most of it easy to understand. Lots of info in things needed for the course

By Abdullah A J

Jun 29, 2022

It was a good experience learning with coursera.

Looking forward to the next levels..

Thanks

By Jackie C

Jun 25, 2022

A great intro into the IT world. I am really intrigued and ready to progress my knowledge.

By Zaka B

Jun 15, 2022

It's fun and covers a lot of useful information, especially for someone just starting out!

By Lynn E D J

Jun 11, 2022

Amazing and solid introduction, better then my 2 year course at ITT Technical Institution.

By Marjorie C

May 29, 2022

This is a must for every IT Support Specialist with amazing content and hands-on practice.

By Lamboklang K

May 20, 2022

An eye opener for sure. Who knew IT could be that broad. I am excited for what is to come.

By Yangok “ W

Apr 5, 2022

Great course for all the begginers especially for those who wish to pursue careers in IT.

By Sajed L

Mar 30, 2022

Oustanding I can't wait for my financial aid to be processed im ready for the next course.

By Andreas G P

Mar 7, 2022

I a had wonderful and great experience to lern more about all the basics of the IT field

By Elias S C

Mar 4, 2022

Excellent course to sharpen and refresh skills that are very important in IT Support jobs!

By Peter N

Feb 15, 2022

The course materials are presented in an easy to understand manner by enthuasistic tutors.

By Josue A O C

Jan 14, 2022

Very good for someone who wants to see if they are interested in going into the IT field.