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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,833 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

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9051 - 9075 of 10,000 Reviews for Technical Support Fundamentals

By Paulo d S

Nov 24, 2020

Great intro course. You're gonna learn the base and be ready to move on to the next course.

By Khalil K

Nov 22, 2020

highly professional, great instructors, definitely recommend it if you're interested in IT!

By Geomar C

Oct 27, 2020

This is really helpful even if your newbie. The content was amazing and easy to understand.

By Rafi D

Oct 25, 2020

course gains you confidence , shows you how to use your head and learn on your own amazing.

By Kevin C Z E

Oct 25, 2020

its very interesting, this course , thanks google you open de window to introduce IT suport

By Ronald C

Oct 17, 2020

Excellent course. I think I have found something that will make me put myself to work hard.

By satyanarayan p

Oct 1, 2020

Excellent work. The best course to step in to the IT Profession. Thanks Google and Cousera.

By JOSEFINA H

Sep 22, 2020

Debo felicitarlos. Mi primer curso online. Aprendi, me mantuvieron motivada. Muchas gracias

By millicent n

Sep 20, 2020

it was a a very insightful course. i look forward to the other courses in the certification

By Yustinus P L

Sep 16, 2020

It is a valuable experience and learning for developing my IT Support capabilities. thanks.

By Mohammad S

Sep 12, 2020

Overall, the contents are perfect but a little limited in time and resources.

Thanks anyway.

By Kenneth C

Sep 11, 2020

Very informative and thorough. Thank you Google for given us the opportunity to learn more!

By Lukas L N

Sep 2, 2020

Fundamental notions of support in software, hardware, user interactions and troubleshooting

By Muhammad A

Aug 30, 2020

I thoroughly enjoyed the course by learning new things and skills. Best team of instructors

By DIEGO F V M

Aug 28, 2020

excelente curso para aprender un poco de todo lo que conllevar especializarse en soporte ti

By Manikandan P

Aug 23, 2020

Wonderful course and I'm looking forward for the rest of the courses in this certification.

By Amit S Y

Aug 1, 2020

Its a one of the best course, l learnt lot of thing about IT through this course.

Thank you.

By Thomas d A d O

Jul 22, 2020

Ótimo curso, principalmente para quem deseja entrar no mundo do suporte, super recomendado!

By Edgar A d J S A

Jul 21, 2020

This course is made for everyone, no matter the background. This is really a quality course

By rahul s

Jul 11, 2020

Learnt a lot of new thing about troubleshooting and gained knowledge about new fields in IT

By Terrell T H

Jun 11, 2020

This course has been very informative for me, can't wait to continue on to the next course.

By cristal k

Jun 9, 2020

I love this course! It gave me the chance to learn new things and I really love the videos.

By Daniel A

Jun 4, 2020

A very exciting course that introduced me to many things i cannot wait to learn more about.

By ADARSH Y

May 25, 2020

the course was really very good and lots of knowledge which I gained through it,

thank you .

By Sachin G M

May 21, 2020

I loved this course . It's the most recommended course for anyone who is new to technology.