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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,833 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

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9026 - 9050 of 10,000 Reviews for Technical Support Fundamentals

By Vortex

Dec 9, 2021

This was one of the best courses I've ever taken basically.. Anywhere!! Thank you for this!

By Promise E

Dec 6, 2021

Great Experience for me. I'd advice anyone interested in IT, to make this their first step.

By Walter P

Nov 18, 2021

SI trabajas o Quieres trabajar en IT es sumamente necesario que obtengas esta certificacion

By neil c b

Nov 10, 2021

This course complemented the "Unix and Linux system Administration Handbook", like a glove.

By Laza M

Oct 19, 2021

Extremely useful for anybody who just started to learn about the different branches of IT.

By noah v

Oct 4, 2021

Great overview of the fundamentals of the IT world for anyone who knows nothing like I did.

By Casey B

Sep 23, 2021

Great course! Great info very solid ground level of IT knowledge that was easily explained.

By Bennette C

Aug 20, 2021

Great course enjoyed the short to the point video's and the one touch save notes. Thanks!!!

By Luther J B

Aug 15, 2021

course labs are a little difficult to navigate on mobile device but overall great content.

By Waheeb S

Jul 12, 2021

This course was real very much helpful for me.

I Hope to join for technical courses

Thank you

By Amer A

Jun 20, 2021

Thank you for giving me this opportunity to get valuable courses and excellent information.

By Griffins T

Jun 4, 2021

I highly recommend this course to any IT Support Specialist either beginner or experienced.

By BUBAGRA J

May 26, 2021

It was simple and clear to understand. It really helped me alot in understanding the basics

By DZINTRA P

May 12, 2021

Nice introduction! I have a suspicion that the sequel will not be so easy for a beginner...

By omar b c

May 4, 2021

its too easy, wish i knew of these before as without these things companies won't hire you.

By Martina M ( L

Apr 15, 2021

This was a very well rounded with lots of info to learn and simple but challenging courses.

By Chris L

Apr 5, 2021

I enjoyed the course, so far. I feel like I have a good foundation that I can now build on.

By Donna H

Feb 17, 2021

Love the informal format and all the individuals who were easy to relate to and understand.

By Thaddeus A

Jan 24, 2021

My best experience as an online student. Thank you coursera, thank you google. I'm grateful

By John P

Dec 26, 2020

I think i have just started with this i will continue to challenge my self and try my best!

By Gerardo B

Dec 15, 2020

muy bueno el curso espero seguir mejorando y aprendiendo en este nuevo mundo para mi de IT

By Michael S

Dec 12, 2020

I thought it was very nicely laid out and a superb introduction to IT support fundamentals.

By Luis M M

Dec 9, 2020

muy buen curso para las personas que se estan familiarizando con el mundo de la tecnologia.

By Steven R

Dec 5, 2020

Very great course. I learned so many valuable tools that without it, I would have been lost

By Raffy L

Nov 26, 2020

Thank you so much for the opportunity to learn more about being a IT Technical Support . :)