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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,881 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

WF

Nov 9, 2021

This is a very well structure course that I think anyone who is interested in IT or Computer Science will enjoy. The Google Course includes historical information that I really enjoyed learning about.

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9001 - 9025 of 10,000 Reviews for Technical Support Fundamentals

By Melissa M

Feb 20, 2018

I enjoyed this course very much. It was easy to follow and provided a lot of useful content.

By Chase V N

Feb 10, 2018

I thoroughly enjoyed the course content, and am excited for more of what the program offers!

By Rebecca S

Feb 2, 2018

It's delivered in manageable sections. It makes sense. The format is easy to use. I'm a fan!

By Cleve J G

Jan 26, 2018

A more accessible and enjoyable online course on IT Fundamentals would be difficult to find.

By Esther K E

Feb 16, 2024

i have been able to understand networking,computer hardware,internet of things and lot more

By King W

Dec 9, 2023

It was a great course and i hope it will lead to a new career and improved outcome in life.

By Kevin C

Sep 25, 2023

Super interactive and helpful introduction to encourage users to continue to the next step.

By Borislav K

Sep 19, 2023

Such a great experience, and really an honor to be a part of this Google education program.

By Adekunle O

May 31, 2023

i love everything about this course and i hope to learn more.thank you for this opportunity

By Peter I N

May 24, 2023

My participation has helped me immesely. This course is very articulated and easy to grasp.

By Sherrice L H

May 8, 2023

Great foundational information. good supplemental reading in addition to the video content.

By Asaju o R

Mar 1, 2023

I enjoyed every bit of thr course. we look forward to more professional courses from google

By Sharon I

Feb 26, 2023

This course is invaluable. It presents IT knowledge in a very amicable way. Easy to learn.

By Abdul R A

Feb 17, 2023

It was an awesome journey and I learned a lot about customer service and technical support.

By Muhammad N Q

Jan 23, 2023

I really enjoyed in this online course. This course is supportive to enhance my IT skillls.

By Pragyan K

Jan 21, 2023

Exceptionally ethical and the course could be a use to anyone with zero skills on computer.

By Agnese Z

Nov 15, 2022

I was wondering about course. It wasn't so hard, but It was many things what I didn't know.

By Damith W

Sep 13, 2022

This is a really impressive course for all the people who are looking for IT support jobs.

By Daniel M

Sep 12, 2022

Fantastic course, it great learning expreance to me i will contiue more courses like this.

By Elves A

Sep 5, 2022

Muito bom, apesar da língua que está a ser uma luta pra mim... Mas estou a gostar nota 10!

By Nastro B

Aug 2, 2022

This is one of the most exciting IT courses you can find as you learn new things you excell

By Vulk

Jun 30, 2022

This is your first step towards being a google IT support specialist. Definitely recommend!

By Alejandro C A

Jun 3, 2022

Very awesome course that is very digestible and a great introduction to the things to come.

By Gabriel F

Mar 6, 2022

I loved this! It gave me so much more confidence in myself and helped sharpen up my skills!

By Austin Y

Jan 25, 2022

Great introduction course that provides a solid foundation to work off of in future topics.