Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,881 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

BM

Jul 30, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

AR

Mar 3, 2020

You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!

Filter by:

8426 - 8450 of 10,000 Reviews for Technical Support Fundamentals

By Darryl W

Sep 20, 2020

I truly loved everything about this course especially about binary math and learning how to code.

By Josiah H

Sep 16, 2020

I enjoyed the introduction. It was welcoming and got me in the correct mindset to start learning!

By Jack S

Sep 12, 2020

Great videos and labs. Really nice to hear from those in the field and hearing their experiences.

By Matt E

Sep 7, 2020

For such a huge topic, it felt like a very informative and broad covering of the basics. Awesome!

By James M

Sep 1, 2020

Good introductory course, it touches on a wide range of technologies and skills at a basic level.

By Balogun A B

Aug 12, 2020

Very interesting instructors and lively classes. Enjoyed every bit of the course. Thanks everyone

By Amie T

Aug 12, 2020

Great introduction to the main topics of IT. Teaches the surface of important topics to all ages.

By B K

Aug 8, 2020

Thanks for making my first course here great, fun, and surprisingly engaging. Much appreciated :)

By Eduardo M M

Jul 26, 2020

Incrível! É simples e ensina MUITO, até mesmo para quem nunca tinha ouvido termos técnicos antes!

By MOIN U A T

Jul 24, 2020

It is very helpful IT Support Specialist Job World.So I am very happy complete this course.Thanks

By Abbey

Jul 19, 2020

this course was great, starting out as a novice i feel like I learned tons of useful information.

By Estefani I F U R

Jul 13, 2020

Excellent course for beginner, it helped me decide to go for it and start a career in this field.

By Adnan

Jul 12, 2020

It is a basic fundamental course but it gives a very nice review of what the IT world looks like.

By Narendra

Jul 11, 2020

Really a good start up course for all the start up people. Go to learn new ways to do the things.

By SRIKAKOLAPU N S S B

Jul 9, 2020

This course gave me a very good insights of what the role an IT support specialist do ,Thank you.

By Timothy M

Jul 8, 2020

Enjoyed this experience. Looking forward to learning more. This course is a great place to start!

By Omar Z C

Jul 3, 2020

So far it is very important what an IT technical does, because some many processes depends on it.

By Sophronia S

Jun 23, 2020

It was great! Loved it. Learned many new things and it really makes me thirst for more knowledge.

By Mitul P

Jun 23, 2020

The course is rich with content and most useful to any IT professional. I gained a lot knowledge.

By Jose T

Jun 19, 2020

was such a great experiece, and i wanna get more information, thank you google for make soo real.

By David C

Jun 5, 2020

Great introductory to specific areas of technology. Can also be used as refresher for interviews.

By Oluwanisola J D

May 28, 2020

Been interesting and engaging so far without overwhelming me with too much information at a time.

By Adel M

May 26, 2020

Too much information in easy way. A great effort is providing from the instructors and management

By MAHAPUTRA H

May 25, 2020

It's a really helpful course for someone who's really new to IT world. The backbone of IT itself.

By Lipson T

Apr 30, 2020

For the beginners who aren't knowledge about IT. Take this course it will build your foundation.