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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,380 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

TR

May 12, 2020

Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

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8201 - 8225 of 10,000 Reviews for Technical Support Fundamentals

By Saif M

Mar 26, 2021

very helpful and informative i loved finding out all the different thing you can do with computers.

By Filas D

Mar 15, 2021

I am so happy finishing this course. I learned a lot like Networking, some basic stuff about Linux.

By Helen

Feb 26, 2021

i wish there was more terminal work but im guessing that will be covered later on. Loved the intro!

By Ernesto F A

Feb 19, 2021

Easy to understand videos. Good suggestions of additional reading. Labs have detailed instructions.

By Anthony G

Jan 27, 2021

THANK YOU SO MUCH. Such an amazing opportunity. You should see the smile on my face right now. WOW!

By Jennifer T

Jan 19, 2021

wonderful course! Very excited to move on to the next course! Thank You for all of your hard work!!

By Oscar R

Jan 11, 2021

This course gave me a depth detail of how computers work in a very simple way for me to understand!

By Deleted A

Jan 8, 2021

It was fun learning the history and how all of our technology has come together, it's quit complex!

By Wahid i j

Jan 3, 2021

I have learned a lot in this course... Thanks to Google and coursera to make such kind of courses.

By Thomas E A

Dec 10, 2020

This is a really Great starter course. It has heightened my interest in the field of IT as a whole.

By Abhijit M

Dec 9, 2020

Very much informative course. Learnt a lot of new things and it was fun learning. Great experience.

By Snowchess L

Nov 11, 2020

Simple, great content and easy to understand I ever had for this IT Technical Support Fundamentals!

By Solomon W

Nov 5, 2020

Great Course! Kevin is a tremendous instructor and makes getting started with IT a simple process.

By Rizwan S

Oct 28, 2020

This is really a great course for someone who wants to clear the confusing concepts & fundamentals.

By Femi O

Oct 14, 2020

i enjoyed the course and i am looking forward to learning more through the supplementary materials.

By Brian “ F

Sep 16, 2020

I just do not understand what happens next. Do I continue to get charged for a course I completed?

By Shivani B

Sep 7, 2020

Thank you , Coursera and Google for this course . It was a pretty good experience with your course.

By Abrar Z

Sep 6, 2020

easy to understand and learn, I have just completed it in a week this shows how much I was curious.

By Jesus H

Aug 26, 2020

Fantastic and really informative and provides a great jump off point to look into other areas of IT

By Amanda S

Aug 6, 2020

Interesting, engaging and fun. The range of material and different instructors kept it interesting.

By Elias A

Jul 26, 2020

Loved it. The hands-on labs to put the knowledge acquired during the course in practice is awesome.

By Graciela A G A

Jul 26, 2020

Me encantó, es un gran curso y no solo me permitió aprender más del tema, sino ejercitar mi inglés.

By lavkesh c

Jul 22, 2020

i loved this course , the teaching methods was amazing .

thanks for teaching me in a superb way :-)

By Afiq S

Jul 6, 2020

I would recommend this course to my friends and anyone who interested to join the IT Support roles.

By Tomas M

Jun 14, 2020

It is a gentle way of starting up to learn about the IT world. I am exited to go to the next course