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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,732 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

WF

Nov 9, 2021

This is a very well structure course that I think anyone who is interested in IT or Computer Science will enjoy. The Google Course includes historical information that I really enjoyed learning about.

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7601 - 7625 of 10,000 Reviews for Technical Support Fundamentals

By Luis E G V

Oct 18, 2019

es un gran curso, muchisima informacion elemntal, pero la verdad me gustaria un curso un poco mas avanzado

By Prakash P

Sep 17, 2019

This course are very good for technical support beginners to help and understand to technology and issues

By Austin N T

Sep 16, 2019

I wish that I could be in the center of a peanut butter, and google sandwich. Great course material! 10/10

By Sekope T

Aug 2, 2019

The course was simple and to the point. It was easily understood and clear in the information being given.

By Alfred C

Jul 21, 2019

Clear concise, would recommend to any beginner or intermediate people who are pursuing a first step in IT.

By Scott P I

Mar 11, 2019

I just finish this course and I found it very useful and a great way to start this IT certificate program.

By Robert B

Feb 27, 2019

Excelent Foundational course! I loved it! I'll continue to do the rest of the courses related to this one!

By Thabo M

Jan 25, 2019

The content is well put together for a beginner and a great refresher for someone with some IT experience.

By REY E

Nov 16, 2018

I finished the instruction: installing the firefox browser, insalled the VLC player and uninstall the GIM.

By Jeannette R

Jul 11, 2018

Tough at times but very relaxing. Loved the fact that I could go back over the videos as much as I needed.

By William T

Apr 27, 2018

excellent lessons, easy to understand concepts to explain the essentials and basic building blocks to IT.

By Wesley T

Apr 14, 2018

I think this course was very good it covered a variety of stuff and the videos are great, just take notes.

By Damaso R

Mar 5, 2018

Great course! Learned so many things in a clear, thoroughly explained way that made learning a lot of fun.

By Ray

Feb 3, 2018

Very basic course! Perfect for a starter like me. I love the virtual machine and it's practical exercises!

By Habeeb A

Jan 25, 2018

This course makes learning easy and interesting especially when it comes to understanding technical terms.

By Daniel K A

Dec 27, 2023

Very educational and i have also learnt a lot, this will actually boost my career pathway for the future.

By Sajjad U

Nov 21, 2023

Much Much knowledgable and included most basics of what we are needed in our life being an IT specialist.

By Bafana D

Sep 6, 2023

Very informative and it is imperative that most people have these skills and knowledge. It's Fun as well.

By Taiwo A

May 22, 2023

This is a detailed Introduction to the IT support program and an excellent start to developing IT skills.

By Natthawadee S

May 12, 2023

Great IT support course. Each video is bite-size, short, and clear. I'm looking forward to the next step.

By Adrianna G

May 5, 2023

very easy to follow and understand the new concepts. great presenters and speaking was clear and simple.

By Angel A

Apr 5, 2023

Enjoyed learning this exciting information and look forward to using it myself in a hands on enviornment.

By Jose L

Mar 24, 2023

Amazing Course! Helps a lot and gives valuable knowledge to get your foot in the door in the world of IT.

By Muhammad F A

Jan 31, 2023

I am very glade to complete this course. Thank to all of my instructors or friends to make this happened.

By Antonio B

Dec 29, 2022

Es algo demasiado fantástico, nunca pensé que podría hacer esto. les doy las gracias por esta oportunidad