Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,732 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

Filter by:

7551 - 7575 of 10,000 Reviews for Technical Support Fundamentals

By dhanraj m

May 20, 2021

Excellent instructions and a very good foundational course in IT support. I easily recommend it to anyone.

By Glen S

Apr 27, 2021

This course will allow any beginner user to pickup the skills needed to have a head-start in the IT world.

By Focused40

Apr 21, 2021

I like that the videos are short, but informative. The labs were helpful and provided on hands experience.

By A A

Apr 21, 2021

Excellent program, i plan on continuing with these classes in the hopes of starting an awesome new career.

By abdulfatah a

Apr 8, 2021

thank you a lot google ad coursera for give me a trust and help me to keep learning a lot of course in IT.

By alphonce s

Apr 1, 2021

It is a most challenging topic but very beneficial and vast, every topic is interesting and easy to tackle

By Matthew H

Feb 21, 2021

Overall I found this course challenging, engaging, and very informative! This is such a great opportunity!

By Ivan W

Feb 21, 2021

This course is great. I hope there will be 3D simulation for the hardware assembly and be more interactive

By Khalil B S

Jan 31, 2021

I've enjoyed learning this course and I'm so glad to finish it thank you for all teachers and google team.

By Atiqur R P

Jan 26, 2021

It's really a good course if you have no prior knowledge of IT. This will be the right one, to begin with.

By Maria G

Jan 15, 2021

I really enjoyed this course and would like to continue down the IT field it seems very interesting to me.

By Hasan A S

Jan 8, 2021

perfect course ! even though i learn some of this course topics before but they bring it in a simple way !

By Siyathemba K

Jan 5, 2021

I am soo grateful for the opportunity given by google and umuzi. And the best team of lectures. thank you.

By Jonathan S

Dec 23, 2020

Very interesting intro to IT, can't wait to continue learning and see how far I can grow in this industry!

By Sim

Dec 5, 2020

Joined this for trial. Thanks Google for creating this course and Coursera for introducing the free trial.

By Jeffery P

Dec 4, 2020

Very great course. I'm happy that I found a course that is a bit faster learning than traditional college.

By Samuel S

Nov 27, 2020

A little too much talking about stories and such. While amazing, the stories should be able to be skipped.

By Edward M

Nov 24, 2020

This was a great start. I definitely have lots of reading to do. I can't wait to continue on this journey!

By CMgameplays

Oct 20, 2020

This Course is Really Helpful and Informs You of Everything about Fundamentals of IT Support , I Loved it!

By Jonathon L

Oct 20, 2020

Very informative. Even though some of this (mostly the hardware) was review, I found it a nice refresher.

By Shubham N N

Sep 24, 2020

Good Course. Really helpful to know the nitty-gritty of IT and Technology. Thanks for this amazing course.

By Andre L

Sep 21, 2020

Great course for beginners to break into tech and for some to recap on good old fundamentals in the field.

By Bhargav B

Sep 14, 2020

It was good starter and It helped my enhanced my basic knowledge of computer networking and other aspects.

By Lanny R J

Sep 9, 2020

I enjoyed this course and I learned a lot. I look forward to learning more to make myself more marketable.

By Shalencia Y

Sep 5, 2020

I truly enjoyed this module and look forward to doing the next few ones and learning all there is to know.