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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,493 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

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5476 - 5500 of 10,000 Reviews for Technical Support Fundamentals

By Elsa G

Mar 17, 2024

I enjoyed that it catered to my learning needs, I learn best hands on and I was able to learn doing just that with hands on practical's.

By Rita R

Feb 29, 2024

Finally done Thank you. I give *****. The course helped me to learn new skills, and the Help support was very accommodating and helpful.

By Jaywant S

Oct 13, 2023

Coursera is a legit and a well-renowned platform that offers high-quality courses, specializations and degree programs. Really I like it

By Carlos S

Jun 23, 2023

Was really helpful and exciting whole the time spent on it, really thanks to Google I'm really improving my IT skills and knowledge too.

By Stone C

Jun 18, 2023

Very informative and well formatted and well paced. Great intro to IT fundamentals. Can't wait to continue with the rest of the courses!

By David R

Feb 8, 2023

Great crosssection of materials covered and breadth of instructors who are informative at an introductory level in each of their fields.

By Donna M S

Jan 13, 2023

This is an excellent course refresher for someone who studied IT after a decade of being stagnant. Highly recommended. Thanks, Coursera!

By ASHARI B S

Dec 4, 2022

Thank you for all the informative and useful content. I really enjoyed browsing through and learning through all the materials provided.

By Sean P

Nov 2, 2022

Excellent Course! It was great at teaching the basics and I feel very confident about all that I will learn with this strong foundation.

By Nwigwe K C

Oct 23, 2022

I want to say thank you to the instructors for making the course as simple and understandable as possible, it was really an eye opener.

By Zade Y

Oct 19, 2022

I absolutely loved this course! It taught me a lot of information about the IT field and how to become an amazing IT Support Specialist!

By David o

Sep 29, 2022

Thanks so much coursera for giving me the opportunity to learn and improve myself and also for showing me the great possibilities ahead

By Chinonyerem O

Sep 13, 2022

It was an awesome experience!

I look forward to taking more courses on this space. Thanks to the amazing instructors. THANK YOU GOOGLE!!!

By Holy F

Aug 6, 2022

highly recommend this course to anyone interseted in IT. The program was engaging and very helpful. I was able to learn while studying.

By Chika E

Apr 23, 2022

Absolutely amazing course. Well-spaced and convenient to learn, informative, and easy to comprehend. I am excited about my future in IT!

By Michael G

Feb 28, 2022

IT seemed informative and well structured with a plethora of good content.

Thank you,

The instructors were also informed and encouraging.

By Dario L

Feb 17, 2022

It provides good foundations of basics on what to pay attention and what to learn, and what await us if we decide to work in that field.

By Amaihe K

Jan 27, 2022

am very excited to have completed this program successfully, this course has given me more insight on IT support specialist. Thank You.

By C P

Jan 12, 2022

Great instruction material, easy to follow along and learn. Ability to communicate to groups taking the same course is a definite plus!

By Eric B

Dec 26, 2021

it is a very nice entry to the completely technological inept ( not a bad thing) I would recommend to anyone who wants background on IT

By kunal c

Nov 16, 2021

This was a really good course for legit beginners to know the basic fundamentals like operating systems, networking and troubleshooting.

By Dejuana T

Nov 7, 2021

Great course!! It's a lot of information but with discipline and dedication, you'll finish on time, maybe even earlier than you thought.

By Emmanuel M M O

Oct 30, 2021

The instructors were highly motivating and knowledgeable. The course materials were sustantial and clearly written. It was fun to learn

By Fawad H

Oct 28, 2021

It was a good experience and I feel so good after completed this course. It would be helpful for me in my job and for the future as well

By Hemat S

Sep 9, 2021

it was a great learning experience, it touch a lot of different aspect of computers and networking, software etc.. and how they all work