The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
Leadership Session 1
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Skills You'll Learn
Decision-Making, Leadership, Management, Performance Management
Reviews
4.7 (3,727 ratings)
- 5 stars73.24%
- 4 stars21.27%
- 3 stars4.02%
- 2 stars0.75%
- 1 star0.69%
LM
Aug 31, 2022
Coursera courses are great learning tools for managers which csn be practiced at the workplace. It opened my mind to think outside of the box and diffuse conflicts as it happens within the teams.
OA
Jul 23, 2020
If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.
From the lesson
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
Taught By
Dr Chris Dewberry
Lecturer and Course Director - University of London International Programmes