關於此課程：The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
製作方： University of London, Birkbeck, University of London
教學方： Dr Chris Dewberry, Lecturer and Course Director - University of London International Programmes
Birkbeck
| 承諾學習時間 | 6 weeks of study, 1-3 hours/week |
| 語言 | 英語（English） |
| 如何通過 | 通過所有計分作業以完成課程。 |
| 用戶評分 |
授課大綱
第 1 週
Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 個視頻, 2 個閱讀材料
- 視頻: Introduction part 2
- Reading: Introductory Readings
- Reading: Optional Viewing
第 2 週
Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 個視頻, 1 個閱讀材料, 5 個練習測驗
- Reading: Recommended Readings
- 練習問題: Session Quiz
- 視頻: The structured interview
- 練習問題: Session Quiz
- 視頻: The unstructured interview
- 練習問題: Session Quiz
- 視頻: Alternative to Interviews: tests and assessment centres
- 練習問題: Session Quiz
- 視頻: Other Varieties: Panels, Boards, telephone and virtual interviews
- 練習問題: Session Quiz
已評分: Final Assessment
第 3 週
Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 個視頻, 3 個閱讀材料, 5 個練習測驗
- Reading: A review of Leadership Theory and Competency Frameworks
- 視頻: Leadership session 2
- 練習問題: Session Quiz
- Reading: How can decision making be improved?
- 視頻: Components of choice
- 練習問題: Session quiz
- 視頻: Expected utility theory
- 練習問題: Session quiz
- 視頻: How we actually make choices
- 練習問題: Session quiz
- 視頻: How to improve decision making
- 練習問題: Session quiz
- Reading: Further readings
已評分: Assessment for Leadership & Decision Making
第 4 週
Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 個視頻, 8 個閱讀材料, 5 個練習測驗
- Reading: Appraisal of performance and potential
- Reading: Performance management and appraisal
- Reading: PowerPoint Slides
- 練習問題: Session Quiz
- 視頻: The Performance Management cycle
- Reading: SMART Goals- practice sheet
- Reading: PowerPoint slides
- ピアレビュー: Setting SMART Goals
- 練習問題: Session Quiz
- 視頻: Performance Appraisal
- Reading: PowerPoint Slides
- 練習問題: Session Quiz
- 視頻: Ways to evaluate individual performance
- Reading: PowerPoint Slides
- 練習問題: Session Quiz
- 視頻: Designing a Performance Management system
- Reading: PowerPoint Slides
- 練習問題: Session Quiz
已評分: Performance Management
第 5 週
Pay as a motivator
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
6 個視頻, 2 個閱讀材料, 6 個練習測驗
- Reading: Chapter on Pay
- Reading: Powerpoint Slides for Lectures
- 練習問題: Session Quiz
- 視頻: Just how important is pay as a motivator
- 練習問題: Session Quiz
- 視頻: Paying for Performance
- 練習問題: Session Quiz
- 視頻: Pay to Attract and Pay to Retain
- 練習問題: Session Quiz
- 視頻: The Impact of Individual and Situational Characteristics on the Impact of Pay as a Motivator
- 練習問題: Session Quiz
- 視頻: Can Pay Demotivate Employees?
- 練習問題: Session Quiz
已評分: Assessment for Pay as a motivator
第 6 週
Managing conflict at work
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
4 個視頻, 3 個閱讀材料, 4 個練習測驗
- Reading: Readings
- Reading: PowerPoint slides
- 練習問題: Session Quiz
- 視頻: Introduction to managing conflicts at work
- 練習問題: Session Quiz
- 視頻: Organisational culture and knowledge
- 練習問題: Session Quiz
- 視頻: Team level and the Individual level
- 練習問題: Session Quiz
- Reading: Further Reading
已評分: Assessment for managing conflict at work
常見問題解答
運作方式
コースワーク
各コースは、インタラクティブな教科書のようなもので、事前に作成された動画、テスト、プロジェクトが備わっています。
他の受講生からの支援
他の数千もの受講生とつながり、アイデアやコース教材について検討し、 コンセプトの理解を深めます。
修了証
仕事に関する公式な認定を取得して、達成したことを友人、同僚、雇用主と共有してください。
製作方
University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
評分和審閱
Wow.
Very good and learning and knowledgeable course for manager.Thank you very much.
Good content that I can put into practice immediately. There are numerous typos and grammatical errors in the assessments, which make this educational institution look bad.
my first course. enjoyed it.
HD
Some units are better than others, namely the week 4 & 6 are to be improved - too dry and academic. also needs more in-video slides.