The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.
At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.
The Manager's Toolkit: A Practical Guide to Managing People at Work
提供方
University of London
Birkbeck, University of London
University of London
教學大綱 - 您將從這門課程中學到什麼
週
1Introduction
The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.
2 個視頻 （總計 15 分鐘）, 2 個閱讀材料
2 個閱讀材料
Introductory Readings40分鐘
Optional Viewing20分鐘
週
2Interviews
This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.
5 個視頻 （總計 36 分鐘）, 1 個閱讀材料, 6 個測驗
5 個視頻
The structured interview7分鐘
The unstructured interview8分鐘
Alternative to Interviews: tests and assessment centres5分鐘
Other Varieties: Panels, Boards, telephone and virtual interviews7分鐘
1 個閱讀材料
Recommended Readings40分鐘
6 個練習
Session Quiz4分鐘
Session Quiz4分鐘
Session Quiz4分鐘
Session Quiz4分鐘
Session Quiz4分鐘
Final Assessment40分鐘
週
3Leadership and Decision making
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
6 個視頻 （總計 48 分鐘）, 3 個閱讀材料, 6 個測驗
6 個視頻
Leadership session 27分鐘
Components of choice9分鐘
Expected utility theory7分鐘
How we actually make choices8分鐘
How to improve decision making9分鐘
3 個閱讀材料
A review of Leadership Theory and Competency Frameworks30分鐘
How can decision making be improved?20分鐘
Further readings
6 個練習
Session Quiz4分鐘
Session quiz4分鐘
Session quiz4分鐘
Session quiz4分鐘
Session quiz4分鐘
Assessment for Leadership & Decision Making40分鐘
週
4Performance Management
This week we are looking at how a well designed performance management system can help both the employee and the organization.
5 個視頻 （總計 37 分鐘）, 8 個閱讀材料, 7 個測驗
5 個視頻
The Performance Management cycle8分鐘
Performance Appraisal7分鐘
Ways to evaluate individual performance8分鐘
Designing a Performance Management system4分鐘
8 個閱讀材料
Appraisal of performance and potential30分鐘
Performance management and appraisal30分鐘
PowerPoint Slides10分鐘
SMART Goals- practice sheet10分鐘
PowerPoint slides20分鐘
PowerPoint Slides20分鐘
PowerPoint Slides20分鐘
PowerPoint Slides10分鐘
6 個練習
Session Quiz4分鐘
Session Quiz4分鐘
Session Quiz4分鐘
Session Quiz4分鐘
Session Quiz4分鐘
Performance Management40分鐘
4.6
124 個審閱27%
完成這些課程後已開始新的職業生涯
32%
通過此課程獲得實實在在的工作福利
16%
加薪或升職
熱門審閱
創建者 PA•Jun 22nd 2017
it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high
創建者 DC•May 6th 2017
This course has given me information and resources to add in my personal toolkit to better manage and aid my team to a better understanding and less conflict. Very practical information.
講師
Dr Chris Dewberry
Lecturer and Course Director - University of London International ProgrammesBirkbeck
關於 University of London
The University of London is a federal University which includes 18 world leading Colleges. Our distance learning programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, visit www.london.ac.uk
關於 Birkbeck, University of London
Birkbeck is a world-class research and teaching institution, a vibrant centre of academic excellence and London's only specialist provider of evening higher education – which means students can balance studying with work, family and other commitments.
Birkbeck was founded in 1823 and joined the University of London in 1920. Because Birkbeck lectures are in the evening, many students work, intern or volunteer during the day, making them better placed to get ahead in a competitive job market.
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