This course helps you to understand what is mean by customer, what are the customer types, what are customer segments, customer sentiments, customer loyalty and various ways to grow business. This course make simple to understand what is business model, model canvas and how to build business model for any kind of business. Thank you !!

Excellent course of very good quality, only that the Spanish speaking people, Latin Americans and South Americans would appreciate if they were so gentle to translate your prestigious courses into the English language

Thank you to Professor Daniel Gordon, high quality course in both content and how it is presented (can feel it is through personal knowledge and experience vs. several MOOCs where people give the feeling they are simply reading their script...)

great course

THANK YOU!

Great course with so much precise information, process and examples.

The focus is on how to develop the full business model

I had recently purchased the book and read through it. This course was very complementary to my reading and put everything in a better perspective. Mr Gordon did a wonderful job. I will definitely do the follow up sessions.