How to improve customer satisfaction on Facebook

提供方
Coursera Project Network
在此指導項目中,您將:

Understand the concept of customer satisfaction

Learn how to improve the customer purchase experience

Understand how to improve customer satisfaction on Facebook

Clock2 hours
Beginner初級
Cloud無需下載
Video分屏視頻
Comment Dots英語(English)
Laptop僅限桌面

In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook. By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.

您要培養的技能

  • Marketing
  • Customer Service
  • Social Media Marketing
  • Customer Satisfaction
  • Facebook

分步進行學習

在與您的工作區一起在分屏中播放的視頻中,您的授課教師將指導您完成每個步驟:

  1. Improve customer satisfaction

  2. Increase customer experience with respect to post purchase strategy

  3. Increase customer purchase experience

  4. Understand the three purchase stages

  5. Increase customer experience and survey response rates

指導項目工作原理

您的工作空間就是瀏覽器中的雲桌面,無需下載

在分屏視頻中,您的授課教師會為您提供分步指導

常見問題

常見問題

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