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返回到 Product Development: Customer Journey Mapping with Miro

學生對 Coursera Project Network 提供的 Product Development: Customer Journey Mapping with Miro 的評價和反饋

4.5
62 個評分
12 條評論

課程概述

By the end of this project, you will be fluent in identifying and analyzing customer journeys for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze these customer journeys. This is an important step for individuals or companies wanting to explore new products or services. We will practice critically examining customer segments and products structures that affect the business. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation. Furthermore, you will assess whether to modify or keep the product structure when entering the market. You will be ready to take an entrepreneurial idea through a scientific and logical process, helping you validate your ideas for a new business or service....

熱門審閱

AF
2021年2月20日

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

ES
2021年3月14日

Such a great project with clear explanation. I learned the basic of using Miro to map projects/customer journey.

篩選依據:

1 - Product Development: Customer Journey Mapping with Miro 的 12 個評論(共 12 個)

創建者 Mika

2021年6月12日

Positive: - Screen Sharing - Friendly instructor Negative: - To many "ahms"- Instructure did not properly prepare the script for the course. - No real "brain" work involved: you just copy an image of an existing persona and use an existing miro template. Then he spends more then 10-15 min explaning on how to use emojis and copy/paste stuff around. - No Background information on "why" this or that pain point in the journe is relevant. - No intro in to customer journey mapping: why / how / what. . . Verdict: Maybe for someone not comfortable using Online Tools such as Miro.

創建者 Aulia N F

2021年2月21日

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

創建者 Evita S S

2021年3月15日

Such a great project with clear explanation. I learned the basic of using Miro to map projects/customer journey.

創建者 Mayra M

2021年7月19日

Easy to understand, step by step instruction.

創建者 Shikha S

2020年9月21日

Quick, crisp, easy to follow

創建者 Anubha S

2020年11月4日

Great hands-on experience

創建者 Lina V

2020年7月31日

Excellent explanation !!

創建者 Fedorova T

2020年7月29日

usefull

創建者 Adam Y

2021年1月28日

Good overview of Miro and Journey Maps. Looks like some of the Miro UI has changed since this course was created.

創建者 TUSHAR S

2021年1月23日

This Guided project is just right for learning and practicing about the customer journey mapping process in Miro.

創建者 Rizqi F A

2021年8月10日

Looks good enough

創建者 Dhaval D

2020年8月24日

Good introduction about the core concept and tool.