- Planning
- leading
- organizing
- controlling
- Staffing
- Building a customer service culture
- Active Listening
- Communication
- Holding effective meetings
- Understanding diverse others
- Organizational Culture
- Hiring
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ICPM 注册主管 專業證書职业经理人认证机构您將學到的內容有
Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.
Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.
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關於此 專業證書
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Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.
Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor.
Earning the CS certification is easy.
1. Register for the specialization.
2. Pass 3 challenging courses at your own pace.
3. Register and sit for the ICPM Certified Supervisor examination. Please note that there is an additional fee to sit for the CS examination.
Each course includes a written assignment that will require students to put into practice the knowledge they have gained throughout each course. Successful completion of course projects will require the basic understanding of the topics covered and the ability to relate those topics to the real world. The objective of each project is to determine whether students have understood course concepts and are able to use them in a real world setting.
應用的學習項目
Learners will apply knowledge and skills by completing three written projects. Learners will contend with real-world situations and issues involving communication, working with customers, making ethical decisions, leading, motivating and controlling.
7 天免費試用
試用結束後，每月支付 US$49。
可隨時取消。
可分享的證書
完成後獲得證書
100% 在線課程
立即開始，按照自己的計劃學習。
靈活的計劃
設置並保持靈活的截止日期。
初級
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
完成課程大約需要 4 個月
建議進度：2 小時/週
英語（English）
字幕：英語（English）, 法語（French）, （歐洲人講的）葡萄牙語, 俄語（Russian）, 西班牙語（Spanish）, 阿拉伯語（Arabic）
7 天免費試用
試用結束後，每月支付 US$49。
可隨時取消。
可分享的證書
完成後獲得證書
100% 在線課程
立即開始，按照自己的計劃學習。
靈活的計劃
設置並保持靈活的截止日期。
初級
To be successful you should have a high school diploma or its equivalent and at least three years of work experience.
完成課程大約需要 4 個月
建議進度：2 小時/週
英語（English）
字幕：英語（English）, 法語（French）, （歐洲人講的）葡萄牙語, 俄語（Russian）, 西班牙語（Spanish）, 阿拉伯語（Arabic）
專業證書是什麼？
塑造技能，做好工作準備
無論您是想開始新的職業生涯，還是改變目前職業，Coursera 專業證書都能幫您為開始工作做好準備。選擇最適合的時間和地點，自行安排學習進度。立即註冊，探索新的職業道路，可免費試用 7 天。您可以隨時暫停學習或結束訂閱。
實踐項目
將您的技能應用到實踐項目，並豐富您的簡歷內容，進而向潛在雇主展示您已為開始工作做好準備。您需要成功完成項目以獲得證書。
獲得職業證書
當完後計劃中的所有課程後，您將獲得一張證書。您可以將其在專業網絡上分享，並獲得使用職業支持資源的權限，這能夠為您開啟職業生涯提供助力。許多招聘合作夥伴認可我們的許多專業證書，並且我們還有許多合作夥伴可以幫助您準備認證考試。您可以在適用的各個專業證書頁面上找到更多信息。
此專業證書包含 3 門課程
Modern Supervisor Skills
193 個評分
This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds. At its conclusion, you will be able to:
Planning and Organizing for Supervisors
72 個評分
This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:
Leadership, Motivation and Organizational Control
84 個評分
This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to:
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常見問題
退款政策是如何规定的？
我可以只注册一门课程吗？
此课程是 100% 在线学习吗？是否需要现场参加课程？
完成专项课程需要多长时间？
What background knowledge is necessary?
Do I need to take the courses in a specific order?
完成专项课程后我会获得大学学分吗？
What will I be able to do upon completing the Specialization?
還有其他問題嗎？請訪問 學生幫助中心。
