4.2.1: 2MC: Speak Up or Keep Quiet

來自 University of Illinois at Urbana-Champaign 的課程
Shaping Your Professional Brand
22 個評分
University of Illinois at Urbana-Champaign
22 個評分
課程 2(共 4 門,Specialization Professional IQ: Preventing and Solving Problems at Work
Week 4: When Things Go Wrong
Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.


  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory