Leadership and management responsibilities have changed, particularly in the last decade. In this course, you will gain an understanding of why coaching has become an essential skill for managers, and learn to differentiate between coaching, managing, mentoring, leading and training so that you know when each role will be most effective. You will be able to describe your current point of view as a leader, and evaluate when to adjust your thinking in order to be more effective in managing and leading in a rapidly evolving workplace.