Course Introduction

video-placeholder
Loading...
查看授課大綱

您將學習的技能

Information Technology, Customer Service, Ticketing Systems, Service Level Agreements, Technical Support

從本節課中

Industry Professionals’ Guide to Technical Support

This week, you will hear from industry experts on what it takes to build a career in IT Technical Support. You will be introduced to the skills required for success, roles and responsibilities of technical support professionals, and different IT systems.

教學方

  • Placeholder

    Rav Ahuja

    Global Program Director

  • Placeholder

    Amy Norton

探索我們的目錄

免費加入並獲得個性化推薦、更新和優惠。