[SOUND] Is it hot in here? [COUGH] I'm so hot. What's that ringing sound? Oh, oh, I feel cold. Oh, my head, my aching shoulders. Oh, I'm really not feeling well. Gee, I hope I'm not getting sick. I hate being sick. Ugh, I don't have time for this. [COUGH] Oh, I better sit down. Oh. Hey, I'm back. In this video we'll be learning about tone and our body speaking and body language. First, before discussing tone, we need to have a distinction between tone and mood and figure out why I was acting sick. The mood is the feelings of the situation. When we're sick, we have so many feelings running through our bodies that usually people notice. Additionally, we usually like to let people know about it, too. You feel hot, you feel cold, you feel achy, those are part of mood. In contrast, tone is the attitude being conveyed. How do I feel about being sick? I hate it. I don't have time for it. That's my attitude, I use my words and my tone of voice to help you see that. If I was getting sick with laryngitis and lost my voice, you could probably still tell I was getting sick by my body language. Remember our exchange between Katherine and the accounting clerk Chris? What is the mood of that scene? What is the tone? The first tip to conveying tone when speaking is to use inflection or have a variety of pitch in your voice. No one can listen to a monotone voice for very long without getting bored. We use inflection to show our attitudes of how we feel. Are we angry? Are we happy? Are we annoyed? If you want to sound more confident don't let your voice creep upward at the end of sentences when making a statement. This is what we do when asking questions. For example, I could say the report is finished. It sounds like i'm asking a question. It's different when I say confidently, the report is finished. Also, if you want to show a friendlier, or more approachable tone. Remember to relax your shoulders and take a deep breath. If you feel tense, then your voice will come out sounding tense, and thus present that kind of tone. Your body language is just as important as the words coming out of your mouth. Use facial expressions and hand gestures to show excitement about your topic. Be aware of fiddling with your hair or clothes, or other gestures that can be very distracting and give off a negative tone. Pay attention to your posture and throw your shoulders back. Another tip to make sure you're sending the correct tone, is to leave gaps and slight pauses in your speaking. This takes practice because if your gaps are too long you will get interrupted or others may think you don't have your thoughts together on what you want to say. But remember, silence is not your enemy. Listen to the differences in tone in these sentences. Get out of the way now and get out of the way now. It's the same words, but one because of the pauses, gives a confident or authoritative tone. Moreover, as different words are emphasized, make sure the words before a pause, especially are emphasized. As I talked about in other videos pay attention to the conciseness of your words. You don't need extra filler words, say what you mean and mean what you say. Let's take a look at the sentence. How could you change the tone of the sentence by deleting words? Well, I think it would work if we took this pension in a different direction. But I'm still trying to the right route to take. Okay, fix this sentence. You all had great answers. Here's how I changed the sentence. We should take this pitch in a different direction. Some will even suggest tips like smiling, expressing gratitude, and drinking more water will cause us to give a positive tone when we speak. Whatever tips you choose to follow, remember practice is necessary. Also necessary is to recognize the power that comes with tone. So, what are the takeaways from this lesson? Use inflection and have a variety of pitch in your voice. Pay attention to your body language. Leave pauses in your speaking. Use concise words. Ha! I'm feeling much better. We'll see you again soon in our next video of English for Finance and Economics where we discuss tone and writing. See ya!