Before looking at service animals and other technical requirements of a venue, we would like to explain some important issues about wayfinding. We will show you how signs, use of colour and texture, and light can increase the accessibility of a venue. Wayfinding refers to all kinds of information that guide people through a physical environment and enhance their understanding and experience of the space. It is important particularly when navigating in complex situations. People need visual cues such as maps and signs or symbols to guide them to their destinations. Most people think that you should place signs. And if that does not help, you just need to place more signs. However, this is not the solution! Signs are useful, but only when needed. Beside signs, there are other and better elements that influence a visitor to find out how to "read" the environment: The organisation of the space, the use of colour, the use of texture and materials, the use of light, maps and information pillars or boards. It is always better to combine these elements. We will illustrate them briefly with examples. The way a route is designed or a space is organised will determine how you handle the layout and signage afterwards. Rectilinear spaces with spacious views require less actions than space that are designed like a maze. Fixed infrastructure like a wall or an edge are the primary elements. They are essential for blind and visually impaired people to navigate. It is also important to place signs at crossing points, where people need to make a decision or choice, for example, at a staircase where loges and the main entrance are split. Signs are also useful for lifts, toilets and lounges where you can take a break. When you use signs, always combine text, colour and icons. Use the same style through the whole venue. And when possible also in your communication. Place signs in places that are visible from a certain distance. When the visitors are queuing, they would want to see them in advance. Words and other contents are easy to understand. When you indicate places, it is a good idea to use the same terminology as indicated on the ticket. If you have a loge or no balcony, use the same wording in signs. The same principle also applies when you use icons. Use commonly accepted signs for location of a lift, location of an adapted toilet, and information desk.