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學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

4.6
866 個評分
217 條評論

課程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

熱門審閱

MG

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

DJ

Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.\n\nThe examples and teaching helped in understanding and diagnosis of each problem in communication.

篩選依據:

151 - Improving Communication Skills 的 175 個評論(共 212 個)

創建者 Lee Y H

Mar 08, 2020

Excellent

創建者 Marcela F R

Oct 08, 2018

EXCELLENT

創建者 AUREA C Z

Jul 10, 2018

excelente

創建者 Hao W

Apr 29, 2018

Completed

創建者 Ori

Dec 31, 2017

Very Nice

創建者 Gourav D

Oct 02, 2017

A

M

A

Z

I

N

G

G

G

創建者 Muhammad A F

Sep 10, 2017

Excellent

創建者 Amr G Q M

Aug 07, 2018

exellent

創建者 Manoj I

Jul 01, 2018

love it

創建者 SHREYANSH K

Jun 22, 2019

great

創建者 Duncan E O O

Mar 24, 2019

Wow!?

創建者 Chau T K

Jul 19, 2019

good

創建者 Hoàng Đ T

Dec 04, 2017

Good

創建者 JUSTIN C N

Aug 19, 2017

NICE

創建者 lisbeth l o

Nov 13, 2018

ex

創建者 Naif M A

Jul 29, 2018

5

創建者 FEDRO A S M

Jul 11, 2018

G

創建者 aymara b t

Jun 08, 2018

P

創建者 Dimitrios D

Dec 12, 2017

G

創建者 Gilbert C

Jan 25, 2020

Overall, the lectures were good but I could not see how this would assist me in my career. 'Communication' seemed to be limited to a rather combative understanding around competition and ldeception, and consequently how to build trust or detect lying in such circumstances, while 'effective communication' was limited to how to apologise. While these are useful lessons for circumstances that are combative, I don't think these reflect the day-to-day communication I have in my current job and the presumption of bad faith in communication can lead to a self-fulfilling prophecy that can be detrimental to one's career. Also, the assessments don't get the students to reflect and implement the ideas. The questionnaire questions call upon students to memorise irrelevant bits of information that test whether students were 'paying attention' rather than whether students understood the core concepts.

創建者 Cara T

Jun 22, 2017

It would have been nice if throughout the course the material was tied back to real world examples. So at the end of a week there might be a video saying 'hey this week we learned about building. Now we're going to look at how this might help you in a real world communication scenario. You've started a new job and it's your first day on the job. You want to make sure you're off to a good start' then maybe play through some examples of the right and wrong ways to build trust maybe with a question like the scenario plays and then the presenter asks 'was that the right way to build trust? Lets review' and then it plays back through the scene stopping for comments along the way.

創建者 Nga D

May 04, 2018

Very useful materials based on interesting research. Mind opening to many effective communication practices that are based on research of real life examples. I'm excited to take a reflection of my communication, interaction with others everyday and practice what I have learned in this course to improve it. However, the course appears to me at first a collection of unconnected ideas and concepts. But when I get a better sense of the overview picture and the style of the Professor, I start kind of seeing how things are connected. I think this is something Professor should improve upon.

創建者 Hans

May 31, 2017

All the content is based on Professor's book Friends and Foe. It is quite good to combine these two learning resources together. There are quite a lot new perspectives and insights. The most wonderful part is the module 1 &2. The most practical part is the module 4. Module 3 on Deception is good. If the content can include more how we can take advantage of these findings, the course could be better.

創建者 Jianwei W

Feb 06, 2018

I found this course very informative, filled with many many aspects, physiology, cooperate communication, etc. It is not about how to write email but much deeper. I would appreciate better assignment design - real life situations which can immediately apply what I have learned. In the end, people are coming here to improve their real life communication skills not theories.

創建者 Utku K

Jan 31, 2018

Some more detailed could be more helpful I think, like non-verbal communication types, types of cons, signals in different cases, useful signals, not useful signals... But in general it was a very good course, I enjoyed everything, I wished furthering my knowledge in the area thats why would like to have more detail. Thank you very much! Great course!