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學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

4.7
1,314 個評分
350 條評論

課程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

熱門審閱

MG

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

DJ

Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.\n\nThe examples and teaching helped in understanding and diagnosis of each problem in communication.

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101 - Improving Communication Skills 的 125 個評論(共 344 個)

創建者 Hannah R

May 19, 2020

Great instruction and engaging material! I really enjoyed this course and look forward to putting these skills to use.

創建者 Kamran A M

Aug 27, 2017

Content of the course is very good, using case studies based on professional, personal and social lives of the people.

創建者 Patricia G P

Aug 10, 2020

It is really useful and interesting. It opened my eyes about things that I have never considered. Totally recommended

創建者 Peter B

Sep 02, 2019

Thought this course should be required for anyone interested in leading and managing people. Excellent information.

創建者 Alexander M

Apr 16, 2020

Extremely interesting and informative. Looking forward to start applying this highly pragmatic material. Thank you!

創建者 Robert G S P

Jan 08, 2019

Strongly recommend this for the context of communicating in a corporate context and in the context of negotiations.

創建者 Kevin L

Jun 01, 2020

This course was well put together. The information was exceptionally delivered and easily understood. Thank you!

創建者 Omer M A M

Apr 17, 2020

it was most useful training that I have since long time ago, Thanks for the great efforts and clear explanation

創建者 Mario E T A

Feb 13, 2020

Great material and content, very easy to understand due to the small capsules of information for each module.

創建者 Nicolás F

Apr 19, 2020

Helps structure in your head what you have probably already experienced in real life negotiation situations.

創建者 Biplab K S

Jul 18, 2018

The course is in detail to improve effective communication skill development. It will helpful. Thanks a lot.

創建者 Dawn E B

Apr 16, 2020

Great course! Gave me some great tools to improve communication in my current career as a military officer.

創建者 Kalum D S

Jun 18, 2020

I enjoyed this course thoroughly. I got so much out of this and highly recommend this course to everyone.

創建者 Chafai Y

Jun 01, 2020

Was a great course Thank you Sir Maurice, I get deeply in communication and that helped a lot thank you,

創建者 Kona m

Jun 13, 2020

I'm very glad to avail this course.Thanks coursera for giving me the oppurtunity to avail this course.

創建者 Alex P

Jun 04, 2018

A thought provoking and useful course. Recommended. Thank you for producing such an excellent course.

創建者 Shahzaib

Apr 24, 2020

Very Practical in nature and believe me, you will find its application in every phase of your life.

創建者 Huanhuan J

Oct 30, 2017

With the detailed examples & helpful information, really think I can use them in both work & life.

創建者 Vaibhav S

Mar 27, 2020

This is so constructive and well explained course on improving skills in communication. Thank you

創建者 Tuhin

Jan 28, 2018

Easy to understand, amazing content but so hard to imbibe. I will come back and re do this course

創建者 Kevin G

Jul 25, 2017

Definitely something new here for everyone to learn. We can all improve our communication skills.

創建者 Adaji S E

Apr 30, 2020

I am delighted to have completed this course, I must say, this was truly enriching and educative

創建者 Karel S

Apr 24, 2020

I loved the experience with this course. I enjoyed doing it. The professor was absolutely great.

創建者 Adriana H

Feb 19, 2020

I am learning so much in this course. I appreciate the opportunity from my company to attend.

創建者 Ajorundon O

Jan 31, 2020

Good course for everyday and professional communication skills that yields favourable results