In this module, you will be introduced to the nature of design, the design process, and methods of formative research. You are expected to spend 2 to 3 hours on this module’s workload. By the end of this module, you will understand the user experience design process and how to conduct formative research.

This module will cover one of the practical topics in this course --- ideation. You will brainstorm and sketch possible solutions to your design problem in this module’s assignment. You will also share your sketches with your fellow learners, hear their thoughts about your designs, and provide feedback on their work. By the end of this module, you will gain an understanding of various methods of ideation, as well as the structure developed by Haakon Faste and Eric Paulos for brainstorming.

This module will introduce the other practical topics --- creation of early design representations like scenarios, personas, and storyboards that illuminate findings about user needs discovered through your formative research. By the end of this module, you will learn how designers move from formative research to a design solution, how the “Questions, Options, Criteria” framework can help us make design decisions, and gain hands-on experience in creating personas, scenarios, and storyboards.

In this module, we will start with understanding the conceptual underpinnings of user interactions by introducing the basic building blocks of user interaction. In addition to lectures, quizzes and discussions, this module involves actual design work: planning out the kinds of information the system you are designing will need to take in, and the kinds of feedback it will need to provide to users. By the end of this module, you will be able to define the elements of user interaction and types of data input. You will also be able to design effective inputs and outputs to enable users to complete tasks successfully as well as conceptualize design problems by using the building blocks of user interaction.