課程信息
4.5
51 個評分
14 個審閱
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初級

初級

No prior experience needed to participate in and benefit from this course.

完成時間(小時)

完成時間大約為14 小時

建議:4 weeks of study, 2-4 hours/week...
可選語言

英語(English)

字幕:英語(English)...

您將學到的內容有

  • Check

    What design thinking is and when to use it

  • Check

    How to prepare to see and take action when opportunity arises

  • Check

    How to use design thinking to generate innovative ideas

  • Check

    How to take the many ideas you generate and determine which ones are likely to produce specific, desired outcomes

您將獲得的技能

PrototypingProblem SolvingUser-Centered DesignDesign ThinkingSocial Issues
100% online

100% online

立即開始,按照自己的計劃學習。
可靈活調整截止日期

可靈活調整截止日期

根據您的日程表重置截止日期。
初級

初級

No prior experience needed to participate in and benefit from this course.

完成時間(小時)

完成時間大約為14 小時

建議:4 weeks of study, 2-4 hours/week...
可選語言

英語(English)

字幕:英語(English)...

教學大綱 - 您將從這門課程中學到什麼

1
完成時間(小時)
完成時間為 2 小時

DESIGN THINKING FUNDAMENTALS

Welcome to the first week of Design Thinking in the Social Sector! This week, we provide an overview of design thinking: what it is, why it is different, and why we need it in these uncertain times, especially in complex organizations. We’ll examine the four simple questions at the heart of the design thinking methodology, and illustrate that approach with a visit to the Kingwood Institute in the UK. We’ll conclude this module by giving you a chance to hear from some other experts – Angela Meyer on the visualization tool and Dan Pink on six abilities that matter most....
Reading
13 個視頻(共 73 分鐘), 1 個測驗
Video13 個視頻
What is Design Thinking?4分鐘
Why is Design Thinking Important?4分鐘
How is Design Thinking Different?10分鐘
Four Questions Animation分鐘
Four Questions and What Is?3分鐘
Four Questions: What If? What Wows? What Works?6分鐘
Kingwood Intro5分鐘
Kingwood and What Is?4分鐘
Kingwood and What If, What Wows, What Works5分鐘
Dealing with Complex Social Systems8分鐘
Visualization7分鐘
Six Abilities That Matter Most5分鐘
Quiz1 個練習
Week 1 Design Thinking Fundamentals Quiz20分鐘
2
完成時間(小時)
完成時間為 1 小時

BEFORE YOU BEGIN, AND ASKING "WHAT IS?"

Welcome back! This week, we’ll examine the types of problems that are well-suited for design thinking. We'll recognize what we need to do before we begin a project, and then take a deep dive into the first question in the design thinking process, “What is?” and the concepts of insights and design criteria. You’ll see how asking “What is?” helped improve daily living for adults with autism, their families, and the staff of the Kingwood Trust. Then we’ll look at the Monash University Medical Centre in Australia and how it asked this same question to make patient-centered care a reality. Along the way you’ll learn about two design tools: journey mapping and repertoire. ...
Reading
12 個視頻(共 57 分鐘), 1 個測驗
Video12 個視頻
Introduction to What Is?7分鐘
Kingwood Trust: Ethnography Part 17分鐘
Kingwood Trust: Ethnography Part 24分鐘
Monash University Medical Centre Intro2分鐘
Monash Looks at What Is7分鐘
Journey Maps and Unmet Customer Needs3分鐘
Four Things to Know About Journey Maps3分鐘
Journey Map Example: The Whole Aquarium3分鐘
More Journey Map Examples4分鐘
Journey Maps: My Favorite Tool3分鐘
Assessing and Expanding Your Repertoire6分鐘
Quiz1 個練習
Week 2 Before You Begin, And Asking "What Is?" Quiz20分鐘
3
完成時間(小時)
完成時間為 2 小時

A MINDSET FOR INNOVATION, AND ASKING "WHAT IF?"

Welcome back! This week, we'll continue our exploration of repertoire and a "mindset for innovation" through two personas we call George and Geoffrey. We'll examine the question "What If?" as a way to think about possibilities. You'll look closely at how brainstorming within the design thinking process helped organizations as different as the Federal Drug Administration and the leaders of a small town of Iveragh, Ireland. This week's tools, storytelling and stakeholder mapping, illustrate ways to gather more information about projects and users....
Reading
11 個視頻(共 75 分鐘), 1 個測驗
Video11 個視頻
Introduction to What If?3分鐘
The Challenge of Possibility: Geoffrey and George, Part 112分鐘
The Challenge of Possibility: Geoffrey and George, Part 211分鐘
Intro to Iveragh, Kerry Part 18分鐘
Iveragh and What If, Kerry Part 24分鐘
The FDA Intro5分鐘
FDA Design Thinking Description7分鐘
Stakeholder Mapping4分鐘
Stakeholder Example7分鐘
Storytelling5分鐘
Quiz1 個練習
Week 3 A Mindset For Innovation, And Asking "What If?" Quiz20分鐘
4
完成時間(小時)
完成時間為 4 小時

ASKING "WHAT WOWS?" AND "WHAT WORKS?"

Welcome to our final week! This week we transition from idea generation to testing by examining the intersection of what stakeholders want and what the organization can sustainably offer. We'll consider the role of prototypes as a way to test our assumptions about a solution, and consider what it takes to launch a solution into practice, and see real-life examples of prototyping and testing in social sectors as diverse as healthcare and agriculture. You'll begin to think about your own social sector challenge you could tackle with design thinking. We end this week with some advice and actions for impact. ...
Reading
14 個視頻(共 67 分鐘), 5 個閱讀材料, 2 個測驗
Video14 個視頻
Intro to What Wows: Assumption Testing3分鐘
Whiteriver Part 1: First Assumptions5分鐘
Whiteriver Part 2: Reassessing Assumptions4分鐘
Intro to What Wows: Prototyping4分鐘
MasAgro: Creating a Space for Experimentation3分鐘
MasAgro's Hub System4分鐘
MasAgro's Innovation Network5分鐘
Intro to What Works3分鐘
Monash Learning Launch3分鐘
Monash Initiative: Long Patient Stays5分鐘
Integrating DT Across Monash Organization4分鐘
Reviewing Our Lessons6分鐘
Actions for Impact8分鐘
Reading5 個閱讀材料
Indian Health Service (IHS) Hospital Check-in Redesign10分鐘
Agile Psychological Medicine Clinic10分鐘
Design Thinking Opportunity: Assignment Overview10分鐘
Identifying a Design Thinking Opportunity10分鐘
Design Thinking Opportunity: Assignment Rubric10分鐘
Quiz1 個練習
Week 4 Asking "What Wows" and "What Works" Quiz20分鐘

講師

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Jeanne M. Liedtka

United Technologies Corporation Professor of Business Administration
Darden School of Business

關於 University of Virginia

A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders....

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