Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
- 5 stars63.98%
- 4 stars24.11%
- 3 stars7.71%
- 2 stars2.46%
- 1 star1.71%
Good, to the point. Quick and easy tools to identify the sources and types of conflict and the tools you can use to successfully resolve conflict.
Good course. Informative. Would prefer an instructor to mark and give feedback on assignments, but the peer system seemed to work ok.
Perfect! The lessons were short and right to the point. The language used was easy to understand. This was a fantastic course, thank you!
excellent, very well explained, it can be used in any situation, this course makes you understand the complex issues involved when conflict arises.
關於 冲突管理 專項課程
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.