Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
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Understanding the types of conflict will allow for clearer directions on resolution to said conflicts. Understanding that conflict can allow growth of a team is helpful in one's everyday business.
This course was fun and fits into real world experiences. I was able to use common sense along with the course material. Nalja speaks very clear and easy to follow.
Great course, lots of useful information and the practical application is laid out with case studies. Too bad you have to pay to participate in the assignments...
It gave the algorithm to address a conflict, professionally. Concepts are common sense, mostly but the combination and how to use them is provided in here.
excellent, very well explained, it can be used in any situation, this course makes you understand the complex issues involved when conflict arises.
Good, to the point. Quick and easy tools to identify the sources and types of conflict and the tools you can use to successfully resolve conflict.
Loved it! It really broke down the understanding of conflict in lovely bite sizes. I can't wait to start the 2nd course in the specialization!
I found this course very interesting. Helpful ideas and concepts to be applied in everyday life, in both the workplace or personal life!
Excellent course and very beneficiary to all type of people to solve self conflicts, work conflicts and many others. I advice to enroll
Great course to gain awareness of thee dynamics in conflict situations. Which is a first step to resolving the conflicts.
The course will make someone educated to deal with conflict situation either professional or personal life.
Every easy to follow. A gentle start to recognize conflict issues both within yourself and colleagues.
Like the class just hate waiting for peer graded assignment to be grade when u complete the late.
Very relevant with the workforce. Excellent guiding tool for new professionals.\n\nInstructors
Good course, usefull for professional life as well as personal life to deal with the conflict
Great introductory course. Format and content kept us interested and moving at a good pace.
It really helped me to understand and take appropriate action in my real life situation.
This is useful to remind us of some of the rudimentary concepts on conflict management.
A great foundation giving you all the basic skills to understand and resolve conflict.
Great one. i must recommend that everyone has to go through this course. Wonderful one
關於 冲突管理 專項課程