it was very interactive and they started everything from basics . I didnt lose interest while following the course . Its an must course for a beginner IT support role

I learned much faster than I had thought about these issues, I had a bit of a foundation in this regard but they gave me what I was missing, a very good way to learn.

excelente curso gracias por toda la enseñanza y sobre todo a coursera por darnos la oportunidad de aprender cada dia mas durante esta pandemia que tanto daño nos hizo

I took this lesson as someone who helps people with problem in their gadget and tech stacks, happy to know that what i am doing currently is also a professional field

This course is completely for those who learn IT from beginning. And also for anyone who want to start career as IT Support this is the best way to start learning. :)

This first course was very insightful! Im so happy i made the choice to start my IT learning with Coursera. looking forward to the next course. Thank you team Google.

This course was very well done. It allowed me to work from home on my spare time and finish at a great pace. I look forward to taking more courses on here. Thank you.

Even though I was grew up with all sorts of technology, this introductory course has been paramount in reigniting my interests and making the basics a lot less scary.

Very basic intro. The modules are engaging and the videos are very educational. Great way to start to figure out if you are truly interested in IT and related fields.

Well thought and excellent articulated. It gives a good overview of IT Support work and set your mind in the proper direction on troubleshooting and customer support.

This course has helped me to have a better understanding of what IT support is truly like. From the terms the quizzes and practice labs that we have had and so forth.

Es un gran curso, para quienes vienen empezando en el mundo de IT, al abarcar diferentes temas, impulsa que el alumno quiera profundizar mas en lo que más le interese

I enjoyed the course and learned a lot. I am new to the world of IT and found this course very interesting and easy to follow. I am excited about the future courses.

I would highly recommend this course to anyone who wished to be a part of technological and IT fields. Cleverly guided and instructed course. Worth it. Thanks Google.

I have enjoyed learning this course, thanks to the support and sharing of information by Googlers. The quizzes are also helpful in checking my knowledge and concepts.

I felt that this was a great introductory course and provided a nice refresh of some subjects that I had not covered in a few years. I look forward to learning more.

Absolutely loved it. I just knew the basics of computers but this course helped in achieving a ample amount of computer knowledge. Thanks to google an their educators

The best course for anyone who wants to get into the field of IT support, In this course, you will learn almost all of the basic knowledge of the IT support industry.

Great course content. Had major issues with qwik labs that slowed down my progress. Took a while for google to fix it. Lost a week worth of work but its finally dope.

These classes are so wonderful if you are looking for something different give them a try because they are so interesting and fun I bet you'll love them I know I did!

I just completed this course in about 3 weeks. After completion, I can honestly report that this was valuable information learned both personally and professionally.

The intro to the program was perfect. I learned a lot and i am confident in the skills I have been given. I will continue to work hard and look forward to the future!

This course was extremely helpful in kick-starting my IT Journey. I am happy to obtain the knowledge and certification to be able to add to my resume and life skills!

Excellent in every aspect of the course, detail videos and explanations of the computers systems, hardware, users, troubleshooting, and efficiency in customer service

The best course ever! It mixes the theoretical basis of tech support, and also provides you with hands-on practices. It is simply the best course I have ever been to.