Excellent fundamentals course. I have been doing most of this for years without knowing the terminology or the best practices. Looking forward to increasing difficulty.

This was an exciting course.

I have learned great deal of new tips and process. The subjects troubleshooting, customer services. and documentation are outstanding.

-Pires

I enjoyed this course, as it covered new material that I've not covered before in my learnings. I definitely look forward to what the next several courses can teach me.

Excellent first course. It dips your toes into many parts of IT support to see what IT support is capable of and if what you might want to focus on. Highly recommended.

Very well-organized and engaging content, encouraging you to learn more by doing your own research, and seeing the bigger picture of IT support field. Highly recommend.

Well done course and exceptional detail that will help any entry level IT wannabe get education. I am an IT veteran of over 20 years and I have picked up a lot from it!

I found this to be a great introduction to this course. The presentation was clear, concise and engaging. It's made me feel confident about choosing this IT curriculum.

Simple course that you can breeze through with familiarity and learn some things along the way. I could see it being helpful without any background information either.

Great content!

Learned the fundamentals of building a computer from scratch, scripting languages, Operating Systems, and much more.

I'm very excited about the next step.

just started my first job in IT and had been taking this before I got hired. It's been a handy tool to have in my early days. Excited to continue with the next course!

Very knowledgable, challenging, educational, easy to follow along, instructors made it fun. You can tell they love working at Google, and that is a rare thing in 2023.

This course was great! It created a strong foundation of skills in IT. The videos were very personable and informative. The practice quizzes were good and challenging.

Technical Support Fundamentals provide basic knowlege to student and equipt themm with the right technical information needed to begin their career in the world of IT.

I really loved learning this course, this my first online course and of course it won't be the last, thanks a lot for all the instructors for the good job hey offered.

The course has taught me a lot skills needed to become an IT Support Specialist.

It is reaally a joyous monent foe me to be able to go through this course successfully.

I absolutely enjoyed every topic discussed in this course. I am looking forward to completing the 5 courses left to get the Google IT Support Professional Certificate.

This is a good fundamental course as labelled. However, some courses are expected to be listed going forward for some of us who are changing careers and need guidance.

I thoroughly enjoyed Technical Support Fundamentals. This course is vital to anyone starting as a beginner in the IT support field. Best wishes to all future students.

I learn so much with in short period of time starting from terminology to installing software , i got basic knowledge how computer works and I'm continue to learn more

This coure, although is a fundamental and introduces you to all the subsets of IT in general, I found super enlightining and makes me very excited about the IT career.

I really enjoyed this introductory course. I feel like I learned more in these six weeks than I did at the junior college I attended trying to learn IT for two years.

I really learn a lot in this courses, before this course my level of IT knowledge was low, but now I have a great base, and surly I will defintly recommend this course

It was awesome. Even thou a lot of things were already known to me, I have also at the same time learned a lot of details which I would otherwise ignore and miss them.

I loved this course! The labs are amazing and really help you learn exactly what is taught. I will definitely recommend this course to anyone interested in this field.

I love this course. I learn more of things and get a fresher on things that I already knew. I love Technology and I will be taking mire in depth courses with Coursera.