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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

18,717 個評分
4,385 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.


Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.


126 - Technical Support Fundamentals 的 150 個評論(共 4,365 個)

創建者 Sumiya M

Jan 04, 2019

I am a Bachelor in Computer Applications and this course really helped me to refresh my previous knowledge about computers and its applications.

創建者 Ivan S I

Jan 17, 2019

great course

創建者 zmy2013

Jan 16, 2019


創建者 Tristin H

Feb 16, 2019

There was a lot of information that was structured in a very helpful way for learning, and I felt that all the information was relevant, and a great first step into the program. Very happy with my experience so far and excited to really get into the material.

創建者 Sagun S

Feb 17, 2019

Excellent course

創建者 Samuel A Y

Feb 16, 2019

Easy to follow.

創建者 komou p

Feb 16, 2019

I'm learning a lot from the course, this is such a tailor made course for everyone I can't wait to complete, you should learn too.

創建者 Mohammed A

Feb 15, 2019

thank you to have this opportunity

創建者 Jason H

Jan 22, 2019

Course is excellent want to gain a very high level understanding of the IT support world.

創建者 Shaun S

Jan 23, 2019

Excellent, Good recap of the basics and history.

創建者 Rohit B

Jan 22, 2019

This is a great course, I've learnt from Google. It has thought me so many basic concepts of IT and computer. This course contains Google's virtual labs for Windows and Linux operating system. I had only issue, even though I have completed all my tasks and assignments, it took 48 hours to get my certificate. However, I will highly recommend this course to every IT beginner.

創建者 Muhammad I B M

Jan 23, 2019

An excellent way to start learning about IT Support world. CHeers

創建者 Kevin G

Jan 23, 2019

Great intro, can't wait to continue the course. Tons of good information for people with little to no knowledge!

創建者 Frederiz E

Jan 22, 2019

Good Course!!

創建者 Bryan M

Jan 24, 2019

This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.

創建者 Jessica D

Feb 19, 2019

I very much enjoyed this course! its details were great and the instructors were fabulous and brought so much to the course. excited to dive into course 2

創建者 Erin B

Feb 18, 2019

This is a great introduction to the IT Support Services career field. It will help you decide if this is a career in which you can be successful. The instructors are top notch, and the insights from Google employees throughout the course paint a vivid picture of what the job entails, and the skills necessary to be great in it. I highly recommend this course!

創建者 Bright K N

Feb 18, 2019

I was particularly impressed with the instructors and how they delivered the lessons, making it easy to understand key concepts. I also enjoyed the interactivity which made me gauge how much information i had retained at any level. This course is highly recommended for anyone who wants to enter the IT field.

創建者 Joseph T

Feb 19, 2019

I love that it is the essentials with the options of learning more about the history of computing and extra reading suvgestions. I personally took it twice just to make sure I didnt miss any critical information.


Feb 18, 2019

very interactive and intuitive

創建者 Jasmine S

Feb 05, 2019

It was a great introduction and I am excited to learn more.

創建者 White D

Feb 07, 2019

This course is awesome, it has simplified contents that can help anyone with less or no knowledge about IT to gear up and start running.

創建者 Chukwunonye U C

Feb 05, 2019

I learnt a lot from this module. It was informative.

創建者 Samuel P

Feb 06, 2019

so much fun and very informative.

創建者 Darryl B

Feb 05, 2019

I really enjoyed this course. It was a great introduction for persons new to IT. I was familiar with many of the concepts but it was a great refresher.