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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

18,781 個評分
4,402 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Nov 14, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.


Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate


76 - Technical Support Fundamentals 的 100 個評論(共 4,385 個)

創建者 Rigoberto G

Jan 21, 2019

i like it

創建者 Kyle S J

Jan 21, 2019

Delightful intro and information into the IT realm. I'm so excited to see the next group of courses. I was able to complete this in 6 days, so I think the timeline of 6 weeks was very loose. Instructors were super intelligent and I thoroughly enjoyed their words of wisdom at the end of the subjects they were teaching. Having their insight is like having a great friend in the industry. I can only hope to attain a job as a support tech asap!

創建者 Johnathan A V

Jan 21, 2019

This course is a good starter to begin the basics of Information Technology. I am glad that I took this as my first course.

創建者 Arturo S

Jan 21, 2019

Good course. Easily covers the fundamentals. Highly recommend this course for beginners.

創建者 Christopher B W

Jan 21, 2019

Great introductory course! This sets the stage for the following courses in the program.

創建者 Frederiz E

Jan 22, 2019

Good Course!!

創建者 Sanja S

Feb 04, 2019

Great beginners overview course before going into more details

創建者 Lance B

Feb 04, 2019

Very well structured, and information was easy follow. Learning was made easy by the progression of the assignments. I really enjoyed being able to go at my own pace!

創建者 Sabrina T

Feb 04, 2019

Very informative course. I loved the videos and the labs were super cool and made it fun to learn.

創建者 joanna a

Feb 04, 2019

Great! Very informative

創建者 Kevin G

Jan 23, 2019

Great intro, can't wait to continue the course. Tons of good information for people with little to no knowledge!

創建者 Shaun S

Jan 23, 2019

Excellent, Good recap of the basics and history.

創建者 Muhammad I B M

Jan 23, 2019

An excellent way to start learning about IT Support world. CHeers

創建者 Kenton R

Jan 01, 2019

Excellent content and outline

創建者 Carl J

Dec 31, 2018

I learned a lot and I feel comfortable that i'm going to do good in the field because of this course.

創建者 D P N

Dec 30, 2018

One of the best course ever...


Dec 30, 2018

I think this course is a must to understand how IT world works. Awesome course and very good instructors and peers to learn with

創建者 Martin W

Dec 31, 2018

Great course!

創建者 Joseph C

Dec 13, 2018

I really enjoyed this course and the instructor was great.

創建者 vakhtangi g

Dec 14, 2018

this is the best course ever!!! big respect to team!!!

創建者 Ulysses B

Dec 16, 2018

Great course! I have learned so much, and this course filled all of my knowledge gaps concerning the basics of IT fundamentals that I was missing, especially CLI and Linux OS.

創建者 Bruce M

Dec 15, 2018

Great start

創建者 Diana P

Dec 15, 2018

the course covers everything you need to get introduce to be a IT Technical Support

創建者 Alexandr E

Dec 14, 2018

Прекрасный вступительный курс, интересна работа с удаленными компьютерами в лабораторных.


Dec 17, 2018

i like it so much ♥

i will continue the next step of this course