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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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9376 - 9400 of 10,000 Reviews for Technical Support Fundamentals

By J L

Jan 17, 2021

It was a nice intro the tech support. Much higher quality than some others I have taken.

By Shubhra K

Jan 15, 2021

I really liked the course as it is provides a quick review of the computer fundamentals.

By Kyle H

Dec 9, 2020

Very informative course. I have already learned a lot and I am excited for the next one!

By Paindla N r

Dec 2, 2020

VERY GOOD AND KNOWLEDGABLE COURSE AND THE WAY THEY TAKE THE LAB SESSION IS SIMPLE SUPERB

By Adinkrah J A

Nov 25, 2020

Come and get the best knowledge from google courses and you will be happy and good to go

By Earl L P

Nov 13, 2020

Brilliant course it can help a lot of people who wants to engage in this type of career.

By Carlos A G S C

Nov 8, 2020

me gusto mucho ,muy didáctica la forma de enseñar el contenido y el tema de los examenes

By L. H

Nov 2, 2020

I really enjoyed this introduction to the c=vast world of IT. Can't wait to learn more!

By ABHAY K

Oct 20, 2020

I recommed everyone please do this course at once even if you are not in tecnical field.

By Esam a

Oct 16, 2020

everything about how to deal with the computer, the history bout how the invent first PC

By Ahmed R S A

Oct 8, 2020

I rely Like to thanks you about this course is every cool and awesome, then to next time

By Joseph I

Oct 6, 2020

The course content as well as the delivery was simply awesome, I enjoyed every bit of it

By Stephanie W

Oct 1, 2020

This course was very helpful and clearcut in laying down the fundamentals of IT support.

By Rian M

Sep 26, 2020

Quick and easy guided course. Highly recommend to anyone even slightly interested in IT.

By Eoi Z

Sep 22, 2020

Great for people who don't have any experience and is looking for a starting point in IT

By Nimesh B (

Sep 22, 2020

This course gives you the fundamental that you require if you are going to get into IT.

By Yorman S

Sep 21, 2020

The course has been very good! I have learned a lot and I want to continue learning more

By ahmed I

Sep 11, 2020

a very interesting courses , that helps you not only in the job but in your daily duty's

By MANOHAR

Sep 3, 2020

Thank you for your love and support, Without your support, I can't complete this course.

By Donna A

Aug 31, 2020

Excellently rendered material, they way it's presented is easy to follow and comprehend.

By Syed T U

Aug 31, 2020

This is the best course for technical support i learned lot of things thank you so much!

By sumista v

Aug 28, 2020

Quick Course but very insightful and through. Easy to follow and instructors were great.

By George S

Aug 26, 2020

Great place to start. Instructors were enthusiastic and knowledgeable I did learn a lot.

By John B

Aug 26, 2020

I really enjoyed the course. it is a good summary for entry level IT Support Specialist.

By Joshua N

Aug 18, 2020

Very good and clear instruction, with nice short and easy to follow and re-watch videos.