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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,327 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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9276 - 9300 of 10,000 Reviews for Technical Support Fundamentals

By Daniel M T

Sep 2, 2020

Demasiado bien este curso lo deja listo para enfertarse a cualquier situacion de trabajo

By Girmay, M W

Sep 1, 2020

this course is really interesting. I learn a lot of things that help me in my future job.

By Oscar J P O

Aug 28, 2020

This course was awesome, very informative and I learn a lot about the fundamentals of IT.

By Maxie R V F R

Aug 27, 2020

A big THANK YOU to Coursera and Google for the teaching style in introducing me to IT !!

By Atif M

Aug 26, 2020

Course material is precise and concise and a great learning experience.Highly recommended

By Nkosinathi D

Aug 23, 2020

its a great information packed course for someone who is looking to enter the IT industry

By JONNY C M

Aug 12, 2020

Deberian reducir el tiempo de algunos videos y fomentar más la interacción entre alumnos.

By Justin J

Jul 25, 2020

Better and wonderful experience to pursue a course in online mode using coursera website.

By Edwin T

Jul 16, 2020

Un curso completo que te lleva por el mundo del IT de manera rápida, y bastante sencilla.

By Hassan T

Jul 7, 2020

Great Experience and looking forward for more courses of GOOGLE IT SUPPORT SPECIALIZATION

By TANVIR A K

Jun 12, 2020

this course are best for learning technical support fundamental . i just love this course

By Javier C

May 18, 2020

Excellent course. I have learned a lot of new concepts and ideas to improve in my career.

By Bute J V

May 13, 2020

Really inspire this course to me for carrier in IT.Best knowledgeable Wonderful teachers.

By Yash K

May 10, 2020

Exceptionally Brilliant course which helped me to brush up my IT skills and serve better.

By Evelyn E

Apr 25, 2020

Muy contenta de haber terminado esta primera etapa, gracias por la tremenda oportunidad!!

By Matthew D

Mar 26, 2020

i feel really good about everything i learned and that i have a great starting off point.

By Adarsh B

Mar 18, 2020

Thank you to my instructors, all those who worked this course out at Google and Coursera.

By cherier a

Mar 7, 2020

it was very fun to learn new skills , now i know how to speak to clients and troublshoot

By Dawn K

Mar 5, 2020

This was a great course to learn the beginning skills needed for a tech support position!

By Ernest D

Feb 12, 2020

its a good course, its brushes you through what youre likely to face in your support jobs

By Berthony J

Dec 10, 2019

Very good to someone who has no idea in the field, or refresher if you already know some.

By Mohd D b Z A

Nov 15, 2019

A great course for people that want to learn the fundamental of computing and technology.

By MINUTES W B N

Nov 14, 2019

It was awesome taking part in this Course. Thank you Coursera and Google IT support team.

By Ian D

Oct 24, 2019

very easy to understand and very well put together. thank you so much for the experience.

By Crystal D

Oct 1, 2019

I love the format of this course. The videos are engaging and the Notes button is genius.