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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

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8076 - 8100 of 10,000 Reviews for Technical Support Fundamentals

By John L

Sep 22, 2022

loved this course and how it was presented i learned alot and cant wait to learn more thanks so much

By Sujit K Y

Sep 10, 2022

It was wonderful course . thank you so much coursera platform.

awesome course such very nice course

By sean w

Aug 27, 2022

Well structured and provided a taste of everything I.T. to start without being too complicated yet.

By vach v

Jul 28, 2022

This course was amazing. I am very happy. The profesors are very didactic and wonderful at teaching.

By Tigran K

Jul 7, 2022

Thank you for this course. It is one opportunity to improve my knowledge and a chance to have a job.

By Jonathon C

Apr 13, 2022

It was a very engaging course that excited me for the rest of them and pursuing this carreer field!

By Nicholas P

Mar 25, 2022

I enjoyed taking this course. It was informative and well done. I had a good time taking this class.

By george p

Mar 16, 2022

even though there are minor glitches in the course still great and overall good learning experiance

By Ken W

Mar 5, 2022

What an incredible entry to this Google IT series. Technical SUpport Fundamentals widened my optics.

By Priyeshkumar P

Feb 7, 2022

It is very useful course as if you are new to IT industry, it will teach you everything from basics.

By Chandralok K

Jan 8, 2022

This is very incredible, amazing to learn new things in information technology with emerging trends.

By Patricia P

Dec 30, 2021

I learned so much more thru this course than any college or bootcamp course I have taken, thank you!

By Sujith K K

Dec 4, 2021

i love to say that it was an interesting course. i enjoyed each bit of time and learned the content.

By Ekeoma U

Nov 13, 2021

I didn't know much about customer service prior to this course ,this is an interesting course for me

By Azizur R

Oct 19, 2021

It was great course for me. I learn a lot of things from this course. Thanks to Google and Coursera.

By Amir A

Oct 4, 2021

Very very nice and informative course. Hope after completing this course it will help in my carrer.

By Yassine S

Sep 24, 2021

This course is very important and interesting, it is the first steps towards the world of it support

By ANINDYA S

Sep 7, 2021

Its was a fabuluous journey, and I'll be continuing with further courses made me available by google

By yassine b

Jul 19, 2021

دورة رائعة تعلمت مجموعة من الأشياء حول الحاسوب , وأيضا كيفية حل مشاكل الصعبة المتعلقة بصيانة الحاسوب

By Darly j o

Jul 7, 2021

el curso fue muy bueno me ayudo a desarrollar varias cosas que no conocia y a colocarlas en practica

By niloofar z

Jun 15, 2021

It was a very good opportunity for me to have this course here.

special thanks to coursera and google

By Michael K

Jun 10, 2021

I love this, I'm hoping that Google can help launch me into a new career after taking these courses.

By Adugna G

May 30, 2021

The course is very interesting and I learned and almost for me revised my earlier career and courses

By Adnan S

May 20, 2021

This course was a good, basic level course that taught the basics of being an IT support specialist.

By IFTEKHAR A R

May 9, 2021

This is one the best course for IT basics on the internet. It's easy to understand and fun to learn.