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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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7776 - 7800 of 10,000 Reviews for Technical Support Fundamentals

By Dustin R W

Mar 4, 2018

This course provided a great overview for everything we are set to learn while earning this certificate.

By nakamatte I

Jan 22, 2024

it was really interesting and encouraging to continue with the course. the instructors are really great

By Brian O

Jan 17, 2024

Great course! I did it when I had some time off of work, you don't realize how time flies when doing it

By CECE T

Sep 14, 2023

i think the course is very detailed and easy for someone new in IT, to get there foot in the back door.

By Zaki “ J

Sep 2, 2023

in short summary is the best one yet but I can't wait to begin another one just like it or even better.

By Deepak R

Jun 30, 2023

Best Fundamental Course of IT. Gained many knowledge on IT through simple yet on point teaching method.

By Mark C

May 8, 2023

Great course to take and helps you grasp everything you need for the fundamentals of technical support.

By Yeshen A

Apr 7, 2023

Such a great course i learned a lot and it was fun as well looking forward to more learning and growing

By Lazaro A B B

Jan 21, 2023

Este curso es genial. SE aprende super rapido , la esplicaion es bien clara , la clase es bien dinamica

By Christopher J

Dec 27, 2022

I loved every minute of learning this course. It has given me my first building block in persuing tech.

By Muhammad S

Dec 6, 2022

Seriously I'm inspired from this course and really helpfull for me.

Thanks a ton, All my dear teachers

<3

By Shirley T

Nov 10, 2022

Lots of info! great introductory course this was a great course love the videos and hands on exercises

By Brandon R

Nov 7, 2022

Great refresher for some of the weeks, but also learned valuable information regarding the IT industry!

By Raphael A

Oct 30, 2022

this is a great course. the concepts were simplified and well explaned. Kudos to the team. Great work.

By Lou J M

Oct 11, 2022

This course is a good one to attend because it teaches a lot of basic fundamentals on the IT industry.

By Okan M

Aug 16, 2022

Many thanks to everyone who provides this opportunity, which gives people new horizons and new visions.

By Stephanie G

Aug 11, 2022

This was so informative and interesting and it made me want to continue learning more about this field.

By Raymond H

Aug 4, 2022

I loved every second of this course from the history of tech to networking lingo, this is a great start

By Aaron B

Jul 24, 2022

A nice introduction to these areas, and the presentation was not so dry but focused in a pragmatic way.

By TRAN X N

Jun 13, 2022

An amazing course provided by Coursera and Google for anyone who wanna start getting into the IT world.

By Paulo B

May 18, 2022

Curso excelente para quem está começando ou tenha curiosidade sobre como funciona essa área, recomendo.

By saba M

Apr 17, 2022

it was very helpful for me and all of the video was very useful. thank you to gave me this opportunity.

By Nchedo E O

Mar 7, 2022

Very detailed and informative. I would recommend this course to anybody and say 'it's worth your time'.

By Sky W

Feb 7, 2022

A very well rounded, introductory course that introduces you to the basic concepts of various IT areas.

By Ilias D

Feb 4, 2022

learn a lot in this course especially about networking, internet stuff where i have no knowledge before