a great fundamental step in moving toward a career in IT. Especially if you have little to no experience with computers and networking.

I can see IBM have put a lot of effort in the course content. I will recommend to those who like to work as IT Support for this course.

This course helps me to refresh what i learn in college as well as learn other things in IT support such as troubleshooting and others.

it is an awesome course I have learned all the fundamentals of a computer with such an ease thanks for building such an awesome course.

I really learned a lot from this course. Great course for beginner, and a refresher for someone like me! Thanks to all the instructors!

This course was very useful.it was very interesting too.the labs were wonderful.overall i had an amazing experience opting this course.

This was a great intro course. I think anyone looking for a new career should take this course, just to see if it sparks some interest.

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you.

This was incredibly interesting and rewarding to learn! I look forward to applying these skills and helping people during in my career.

Excellent! Through a technical language, but using simple didactics, he manages to achieve the goal of teaching and preparing for work.

Amazing experience,nice experienced and user friendly faculty who helped to teach every topic with ease.Thank You Coursera and Google.

Great! congratulation a google and coursera for this work, nothing is perfect in this life, but this is almost perfect. Is pure talent.

This course is everything that one needs to dive into the field of IT. A big shout out to the team at google for designing this course.

i really enjoyed this course . as it built a very nice foundation to my IT career. it gave me through knowledge about my chosen field .

This course really worth your time..... Give it a try and your time will be well spent. I learnt a lot about the basic knowledge of IT.

A very Easy to learn Course. the course will guide you through all the basic computer maintenance items in a easy to understand manner.

It was a great learning. This gave me a foundation work on how the computer works and the background to continuously build my knowledge

A very interesting course, i am very happy to take this course and am looking forward to taking other courses from coursera and google.

Really enjoyed this course and all of its content. There were a few hiccups with the QuickLabs assignments but they were taken care of.

I am very happy to do a Google IT Support Professional certification course and I want to thank all the teachers and mentors of Google.

it is very helpful, cover a lot of topics. I learnt a lot of things even though I am Network Eng. thank you Google thank you Coursera.

Very informative. Wide range of discussions on topic. Forums available for class discussions, and or questions and comments. Thank you.

This is an excellent course. It breaks down each process and allows for practice to allow for a complete understanding of the material.

Good course. I will recommend people to take it and note when I see Cert on resume that they would know Technical support fundamentals

This has been a great introduction to the topics. I look forward to seeing how the rest of the "deep dives" go in the upcoming modules.