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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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4026 - 4050 of 10,000 Reviews for Technical Support Fundamentals

By Mark L

Jun 18, 2023

I loved this program, it was innovative, and driven. I especially like that it makes you think and then use what you have learned in quizzes and hands-on simulations.

By Ayaz A

Jun 13, 2023

This course is definitely like the definition of the computer and the introduction of the IT field. The way content is designed and the way it's delivered is awesome.

By Patricia A

May 26, 2023

I thoroughly enjoyed this course and am looking forward to the next course out of the series. I was able to learn a lot throughout the Technical Support Fundamentals.

By Cornelius S

Oct 30, 2022

I've enjoyed this class. The information was clear, concise and presented in a very practical way. I definitely have a great foundation to persue new opportunites.

By Surprise M

Sep 23, 2022

The people teaching these courses are good at what they do and helpful. They are clear when they speak which is verey important as this is not a face to face class.

By Nwachan T A J

Sep 8, 2022

It was a little challanging at the beggining but as time goes on i felt confident. I really enjoy learning new skills. Thanks very much for the wonderful opportunity.

By Mehta C

Sep 4, 2022

Hi Everyone ,

This Course is awesome for a beggineer to do and the instructors are really awesome and the way of teaching .

Thankyou Coursera for this Opportunity..!!!

By GOUTAM D

Aug 20, 2022

Thank you for this course. I learnt many lession and enjoyed the way of experience and knowledge in using different kinds of online tools which are useful as an IT .

By TIMOTHY T

Jun 5, 2022

I enojyed the course, it provided me with the basics to understand computers and how they work. The applications that computer and technology have in our daily lives.

By Darnel M

Jun 3, 2022

Listen put in all the study time you can in this if you really want it. These courses are really informative and help if you really are serious about getting into IT.

By Joseph A

May 24, 2022

This course is great and it's really for anyone... So I do reccomend this for you, it doesen't matter the level of IT knowledge you have you'll acquire it all here...

By Adriana Z

May 2, 2022

I loved it and highly recommend even to those who will never work in IT, just for fun and knowledge collection to better understand given IT actions we daily perform!

By meisam e

Oct 23, 2021

One of the best courses that everyone should take. It does not matter if you want to surround yourself with digital technologies or not, you HAVE TO KNOW THESE Stuff.

By ONG C K

Aug 10, 2021

This is an excellent and amazing training course conducted online. I have gained and benefited a lot of practical knowledge and hand-on exercises from this course!!!

By CARLOS E G E

Jul 4, 2021

UN EXCELENTE CURSO, TE MUESTRAN COMO FUNCIONA LA PC, CODIGO BINARIO, INTERNET DE LAS COSAS ENTRE OTRA COSAS QUE TE AYUDARÁN PARA TENER UN AMPLIO CONOCIMIENTO DE LA TI

By Michael S

May 15, 2021

This course is well organized, written, and illustrated with experts in the field. I am much more comfortable with the subject matter and am encouraged to learn more.

By Paolo E P

May 9, 2021

Easy and simple. Great for beginners who don't know anything about IT who are looking to start in the field, but skip it if you are well versed within the field of IT

By sardar t a

Apr 16, 2021

it was very interactive and they started everything from basics . I didnt lose interest while following the course . Its an must course for a beginner IT support role

By Luis O L

Apr 14, 2021

I learned much faster than I had thought about these issues, I had a bit of a foundation in this regard but they gave me what I was missing, a very good way to learn.

By Rudy W M A

Apr 4, 2021

excelente curso gracias por toda la enseñanza y sobre todo a coursera por darnos la oportunidad de aprender cada dia mas durante esta pandemia que tanto daño nos hizo

By Iga N P

Feb 22, 2021

I took this lesson as someone who helps people with problem in their gadget and tech stacks, happy to know that what i am doing currently is also a professional field

By I P S W

Feb 21, 2021

This course is completely for those who learn IT from beginning. And also for anyone who want to start career as IT Support this is the best way to start learning. :)

By Mahogany C

Feb 2, 2021

This first course was very insightful! Im so happy i made the choice to start my IT learning with Coursera. looking forward to the next course. Thank you team Google.

By Michael T M

Dec 28, 2020

This course was very well done. It allowed me to work from home on my spare time and finish at a great pace. I look forward to taking more courses on here. Thank you.

By Jon M

Dec 11, 2020

Even though I was grew up with all sorts of technology, this introductory course has been paramount in reigniting my interests and making the basics a lot less scary.