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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

18,868 個評分
4,419 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.


226 - Technical Support Fundamentals 的 250 個評論(共 4,419 個)

創建者 Angel M

Feb 28, 2019

This is a great course. Very informative and really teach you how to get job done right!

創建者 Anahat D

Feb 28, 2019

Very Helpful !!

創建者 David C

Feb 28, 2019

This has been an excellent jumping off point for me.

創建者 Matheus M

Feb 28, 2019













創建者 Ayyappan

Feb 28, 2019

I got few new skills from this course.

創建者 Dawit D

Feb 28, 2019

Very interesting, easy and friendly approach instructional method.

創建者 Venetta J S

Feb 28, 2019


創建者 Juan G

Feb 28, 2019

Very informative and easy to use

創建者 Isai S

Feb 10, 2019

Great overview of the fundamentals.

創建者 Monica O

Feb 08, 2019

Loved it!

It's designed to learn, they show you just what you need in a straght forward way. It's not heavy material and very useful at the same time.

創建者 Jordan K

Feb 09, 2019

Great base of knowledge

創建者 Mark E P

Feb 08, 2019


創建者 Deleted A

Feb 09, 2019


創建者 Michael P

Feb 10, 2019

Learned a lot. Everyone was very nice.

創建者 Edgar R

Feb 10, 2019

Good basics, get you ready for college

創建者 Anthony T D

Feb 08, 2019

Great job exploring fundamentals

創建者 Charles P

Feb 10, 2019

I look forward to more courses

創建者 Jeanette H

Feb 09, 2019

I enjoyed this course, it was informative, as well as keeps you interested. It's so refreshing to be able to stay intrigued during the learning process.

創建者 Marcio C d O

Feb 08, 2019

Great beginning

創建者 Charles G

Feb 08, 2019

Great course for exploring a career in IT.

創建者 Trachtenberg, T E

Feb 10, 2019

Fun, Informative, engaging, yet challenging! The videos, online instructures, discussions, readings, quizzes and exams are easy to follow and allow for access to read again or watch again if you need a refresher.

創建者 Chotan B

Feb 10, 2019

Very informative and useful fundamental materials were discussed. Looking forward to the rest of the course.

創建者 Vladislav

Mar 02, 2019

Good start for begginers in the IT!

創建者 Joshua C

Mar 03, 2019

After two weeks of learning I’m hooked! I love this program and it’s easy to understand!