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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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7926 - 7950 of 10,000 Reviews for Technical Support Fundamentals

By Tanvir A

Oct 17, 2020

It was a great experience for me from learning from some the amazing instructors that I have ever met!

By Oussama B

Oct 5, 2020

Special thanks for the Google & Coursera and all the teachers, guests ..., for this amazing content <3

By Vishalkumar H M

Sep 20, 2020

This is quite useful course, learning material provided is unique beginners can learn a lot from this.

By Arnold B K

Sep 20, 2020

Great course to learn all the fundamental tools and skills necessary to succeed in an IT Support role.

By Carlos A

Sep 4, 2020

This was an excellent course. Thank you very much for all your hard work putting this together for us.

By Honest Z

Aug 29, 2020

It was really an awesome time and well spent learning great and awesome skills. Thank you Google team.

By Aniket P

Aug 27, 2020

Amazing! A must for everyone who is looking for Computer Fundamentals or simply looking for knowledge.

By Jay W

Aug 25, 2020

This course is great. The lab environment can be a bit sluggish, but otherwise, it is amazing content!

By Gurpreet S

Aug 22, 2020

The Instructors are quite impressive and teach the things with examples from real life. Feeling great!

By Pablo C P S

Aug 21, 2020

Me encanto el curso, estoy seguro que lo aprendido me va a servir mucho en mi trabajo como Soporte TI.

By Zakareia S

Aug 14, 2020

wow, amazing work guys.

I'm motivated and learned a lot, and will finish this professional certificate

By Chrissa S

Aug 7, 2020

This course was a great introduction to the fundamentals of various aspects of technology and IT work.

By Ryan D

Aug 2, 2020

This is a great course for giving you a global idea of the fundamentals needed in the IT Support Role.

By Erin E

Jul 16, 2020

Everything was very informative and helped to teach me information I’ve never even experienced before!

By Abdullah A F

Jul 16, 2020

One of the best course I ever did in Coursera. I really enjoyed this course. Thanks, Google & Coursera

By Alex A M

Jul 16, 2020

Realmente interesante todo lo técnico para comenzar, y también la importancia del servicio al cliente.

By Harrison S

Jul 16, 2020

Great way to get started in understanding IT, even if support isn't the exact career you're going for.

By Amir A

Jun 26, 2020

This is awesome course which help me to enhance my skills with practical on hand as well as via theory

By Rosario S

Jun 13, 2020

Thank you very much! Videos and detailed information most valuable, I am so excited! Thank you,

Rosario

By Mark W

Jun 12, 2020

I think that course 1 was a great help. It opened my eyes to some very simple and common sense things.

By Hnin H A

Jun 9, 2020

Great@ wow@ thanks alot for teachinical , chats teachers and all teachers in coursera. Salute, sgt Aye

By Raza a

Jun 9, 2020

Very engaging for a newbie on the block with a lot of interesting information, simplified to its best!

By Bryon M D

Jun 5, 2020

Instruction given in very easy to understand terms. Easy to follow and gain knowledge. Thanks Google!

By ENRIQUE C R

May 31, 2020

Course very interesting for me, the assigments and the assesment were direct applications about my job

By Rajat

May 25, 2020

Amazing course and wonderful tutors. Thank you Google and Coursera for this great learning experience.