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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

18,686 個評分
4,376 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.


Mar 06, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.


226 - Technical Support Fundamentals 的 250 個評論(共 4,362 個)

創建者 Bryan M

Jan 24, 2019

This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.

創建者 Kyle P

Jan 24, 2019

If you are willing to put the time in yourself, and don't rush through just to get it done and really focus on learning the material you'll do fine. If not, it won't do you any good. Hope you have a passion for IT, because it'll put you to the test.

創建者 Harouna K

Jan 24, 2019

very helpful

創建者 Kimberly J H

Jan 24, 2019

I felt very comfortable in this course. Some of the things I knew but other areas presented were a great start for someone just entering. I am excited to be moving forward to the second course.

創建者 Howard R

Jan 24, 2019

Great! A few hiccups here and there but overall had a good experience.

創建者 Dylan P

Jan 24, 2019

As i tech guru i thoroughly enjoyed this lesson. there was alot that i already knew but i still enjoyed it none the less.

創建者 Deleted A

Feb 09, 2019


創建者 Kevork M

Feb 07, 2019

It was realy Great

創建者 Marcio C d O

Feb 08, 2019

Great beginning

創建者 Jeanette H

Feb 09, 2019

I enjoyed this course, it was informative, as well as keeps you interested. It's so refreshing to be able to stay intrigued during the learning process.

創建者 Jordan K

Feb 09, 2019

Great base of knowledge

創建者 Imo O

Feb 08, 2019

Technical Support Fundamentals really expand my knowledge.

創建者 Monica O

Feb 08, 2019

Loved it!

It's designed to learn, they show you just what you need in a straght forward way. It's not heavy material and very useful at the same time.

創建者 Trachtenberg, T E

Feb 10, 2019

Fun, Informative, engaging, yet challenging! The videos, online instructures, discussions, readings, quizzes and exams are easy to follow and allow for access to read again or watch again if you need a refresher.

創建者 Md M R

Feb 08, 2019


創建者 Mark E P

Feb 08, 2019


創建者 Waleed M S A A A G

Feb 08, 2019


創建者 Luis O T

Feb 08, 2019

I'm new to the IT world, so this course thought me the basics and was really easy to follow.

創建者 Anthony T D

Feb 08, 2019

Great job exploring fundamentals

創建者 Michael P

Feb 10, 2019

Learned a lot. Everyone was very nice.

創建者 Autumn S

Feb 08, 2019

Was very good and informative.

創建者 Chotan B

Feb 10, 2019

Very informative and useful fundamental materials were discussed. Looking forward to the rest of the course.

創建者 Charles G

Feb 08, 2019

Great course for exploring a career in IT.

創建者 Erin B

Feb 18, 2019

This is a great introduction to the IT Support Services career field. It will help you decide if this is a career in which you can be successful. The instructors are top notch, and the insights from Google employees throughout the course paint a vivid picture of what the job entails, and the skills necessary to be great in it. I highly recommend this course!

創建者 Bright K N

Feb 18, 2019

I was particularly impressed with the instructors and how they delivered the lessons, making it easy to understand key concepts. I also enjoyed the interactivity which made me gauge how much information i had retained at any level. This course is highly recommended for anyone who wants to enter the IT field.