Apr 17, 2020
Amazing introductory course, well structured and well presented with exercises and hands on labs. If you're looking to learn the fundamentals of computing, this is a great place to start your journey.
Mar 10, 2018
An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.
創建者 Lilesh G•
Oct 03, 2020
Hey there, Great course with great instructors. Everyone seeking information related to IT what actually the Information Technology is must join and important is complete the course. This is the course which I find interesting and completed. Great team of instructors delivering great stuffs with great knowledge. I am computer geek but one who don't know the computers a lot and having great interest in IT must enroll and complete the course. Thanks for all.
創建者 Mithun B•
Jul 01, 2020
The course was really engaging and gamified. I was able to learn things with ease. The content was well structured and on to the point. The mentors being employees of Google and learning from their experience is something that benifits all. The QwikLabs guided labs were really helpful in spinning up Virtual machines to practice on.
I will definetely recommend this course to everyone. My huge respect for Coursera and Google for brining up the initiative.
創建者 Tolulope E•
Jan 14, 2020
I wasn't sure this course was right for me initially but I decided to take it anyway. After learning all these interesting things about the way computers work and listening to the personal experiences of the instructors, I feel confident about pursuing a career in IT. This course has broadened my knowledge in so many different ways. I was always so eager to see what the next lesson unfolds so I completed it in a week.
Thank you Google, Thank you Coursera
創建者 Kwame A B•
Oct 29, 2019
I really enjoyed this Profession Google IT Support specialization which has broadened my mind and developed skils for real-time l for problem-solving and I really recommend this course to anyone who by chance my come across this course which is of high standard with well-structured course overview alongside great instructors who really makes online studying much easier as one is able to learn, understand and acquire real-time skills to solving problems.
創建者 Jorel T•
Aug 16, 2020
It was an interesting journey. This course exposed me to the world of IT, and gingered my desire to seek more answers to some questions about IT I have long thought about. It was a very good experience for me. All the instructors, and folks who role played were so awesome and amazing. I'd like to express my thanks and appreciations for their time and hard word put in the planning, development, and the instruction of this course. It was rewarding......
創建者 Brenda T R d S•
Feb 19, 2020
Eu amei fazer esse curso, expandiu muito meu conhecimento, não fazia ideia de quase nada sobre a internet, foi a parte mais difícil pra mim e a que fiquei mais feliz e ansiosa para concluir foi um desafio e tanto. Me mostrou o quanto eu ainda não sei e isso me impulsiona a querer saber mais e mais, descobri em 2019 que quero trabalhar com TI e esse curso só me provou que é isso mesmo que quero fazer. Muito obrigada Google & Coursera pela oportunidade!
創建者 Mustapha S•
Oct 25, 2020
I have learnt a lot about IT support and I look forward to learn more in the future and put the knowledge into practice by working in an IT industry, thanks to all the instructors that took of of their time to step down part of their knowledge and special thanks to Google for this brilliant idea for bringing up courses like this. Last but not the list special thanks to coursera for excellent coordination of this course, may god almighty bless you all
創建者 Ayodeji O O•
Apr 15, 2020
I can't give this course a rating of anything less than the best (5 star).
The layout of each course/teachings are super impressive. The teachers are world class(non gender/race/ethnical biase), making you feel welcome and confident with encouragements and less pressure, sharing their own background stories/personal experience. Which in turn makes a learner to dare to believe, and to me; that's the very 1st step towards a great future.
Well done guys
創建者 Kaleb A•
Mar 09, 2020
very good starting content -- helps you see what areas you're familiar with (if any) and what areas are new and will require more of your focus -- gives very good 'broad strokes' to introduce you to the areas of content that will be covered more in-depth in later lessons -- some issues with the instructions for the labs, but click on the chat option and get them to tell you what to do if you get lost the first time -- after that you'll have it down
創建者 JC o•
Oct 26, 2020
This was a great course I really learned a lot I refreshed my mind with all the words and phrases of a technical career it really opened my mind to learn more and be more specific on how computers work like knowing how each component connect to each other like hardware to a software or the processes needed to be done in order to send an email or to create a website. I am definitely eager to learn more about Linux which I had no experienced at all.
創建者 Alexis G•
Jun 01, 2020
This course took me a lot longer than I originally thought it would take! There were so many fundamentals that I didn't know that I didn't know. This was a great course to catch everyone up to get beginners onto the same level as other people. I have already filled almost an entire composition notebook with notes only from this course! There is a lot of independent reading, and I do highly recommend bookmarking them for future references as well.
創建者 John M•
Feb 01, 2019
I feel that his course has opened a whole new digital world to learn about. I never thought that I would be interested in the various technologies due to my way of thinking. I've always thought that this field involves a lot of difficult mathematical formulas and some deep scientific algorithms. This is on of the reasons I have always worked in contracts, sales, and logistics. This is an opportunity that everyone should consider. Thank you.
創建者 Esteban B L•
Aug 10, 2020
Excelente curso para refrescar conceptos IT... también lo veo apropiado para aquellos que tienen nociones básicas o que no tienen conocimientos previos. La parte de atención al cliente me ha resultado muy interesante pese a ser un campo que, a priori, no me llama mucho la atención. He aprendido técnicas y conceptos que hasta ahora no llegaba a entender. Muy buen curso, lo recomiendo a todo aquel que tenga contacto con las nuevas tecnologías.
創建者 SAYDEE P•
May 03, 2020
I want to say I'm glad taking a bore step to do this course, the subject or material were very update,professional and very educational. And I think one of the best decision i have made sitting home ,looking for job, and quarantine COVID19 is taken the Google IT Technical Support Fundamentals. My success here allow me to proof my passion, my dreams and show those who didn't believe me . I want to say thanks to all my Google instructors!.
創建者 Lisa J B•
Feb 23, 2019
This course was very well designed, and I thoroughly enjoyed taking it. The instructors were well chosen and all were able to explain more complex concepts so people with little or no technical background can understand.
I'm very thankful for courses such as this one, as it makes it possible for almost anyone to further their knowledge or change careers and gain the necessary skills to do that.
Looking forward to the next course in the series!
創建者 Akinlolu M•
Sep 15, 2020
This course gave me foundational knowledge about computer and ignites the passion in me to continue on this path. I have been told that it is impossible to enter into computer world without a computer degree but my first six weeks has proved this to be false. I enjoyed every bit of the course and have registered for the next course. Thank you Google for making this course available to all and sundry. Thanks to all the presenters. Kudos/1
創建者 Neil A•
Aug 20, 2020
On this course, Technical Support Fundamentals, you will find yourself very comfortable thanks to the teachers videos and explanations on a wide array of topics involved in IT support industry. For those that are already familiar it will be reassuring and your will learn quite a few tricks for sure and learn from good advice on the field. For those new to the field, it will become for sure the stepping stone for courses to follow. Thanks!
創建者 Vincent A C•
Mar 09, 2018
This has been a very good experience of re-introducing me to the PC. I took some classes at DeVry, years ago, when MS-Dos was "king" and was intimidated by the the experience and didn't continue. I thought that I wasn't as smart as everyone else appeared to be. The upside to this approach is that you're sharing the experience with other ENTRY level folks, and the internet allows you to be more candid than you would be in the classroom.
創建者 Steve C•
May 21, 2020
I really enjoy this course and it help refresh my memory as I went to ITT Tech for Network System Administration then it closed/shut down just after the first quarter. I was in the Troubleshooting area in the course and that's all she wrote. But taking this course, brought all those classes back to mind and finally accomplishing it is a relief. Pursing more certificates in the near future. Again, I really enjoyed the course. Thank you.
創建者 Robert l•
Jan 20, 2020
This course is a great first step into tech field. You follow a crawl walk run style of learning. Starting with watching a lot of videos with enthusiastic instructors, learning the names of computer components and what they do, what software is needed to make them work. Then into more in depth subjects remotely accessing other computers and networks to work on machines, trouble shooting problems, updating, adding or removing software.
創建者 Baad, C•
Sep 09, 2019
This course was an excellent introduction to the world of Information Technology. It gave a brief history of the computer technology, the internet, and its applications (and how they evolved into today's advanced devices). It also gave an introduction to the basic components of a computer and their functions, networking, and coding. Overall it was a wonderful stepping stone into the more advanced and technical courses that will follow.
創建者 Everett J L•
Feb 25, 2019
I had not even considered changing the course of my career until I took this course. I now have a new fire and enthusiasm I haven't had in years, and am excited to deep dive into technology as a new chapter in my life. I have already had a career with the U.S. Army, and planned on continuing to do what I did in uniform in the civilian sector. I may be competing with much younger people, but I do believe I will be very happy doing this.
創建者 Chathura P•
Oct 28, 2020
The most interesting was learning the differences between the good-scenario and the not-so-good scenario. How the different wordy makes a huge difference when you talking to the client. How you have to be careful when you talking to them and making sure you are able to help them with the issues. The part I struggled with was learning the network. Yes, I'm looking forward to the next course in the IT Support Professional Certificate.
創建者 Janelle C•
Feb 01, 2018
This course went by quickly for me since I work in IT and already have work experience. Everything was pretty familiar, but there were some really good supplemental information from the lectures. Everyone can learn a thing or two whether they've had a technical background or not. It's pretty clear and easy to understand and there are tons of good tips given out. Quizzes are pretty easy and reinforce your learning through the lessons.
創建者 Karen P•
Sep 10, 2020
My profession is carpentry, I form-up the deck of bridges that you walk or drive over. I have always been interested in working with computer's. When heard about this program, I thought it would be a good way to start. The course was very informative. I liked the fact that if I wasn't understanding something. that I could back and review the module. Once I was confident, I could go back to where I left off and keep on learning.