In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy.
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課程信息
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立即開始，按照自己的計劃學習。
第 2 門課程（共 5 門）
可靈活調整截止日期
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中級
完成時間大約為8 小時
建議：3 weeks of study, 1-3 hours/week
英語（English）
字幕：英語（English）
教學大綱 - 您將從這門課程中學到什麼
完成時間為 1 小時
About the Specialisation and the Course
In this Module, you will find out more about the four courses that are offered in this Specialisation.
完成時間為 1 小時
2 個視頻 （總計 10 分鐘）, 3 個閱讀材料
3 個閱讀材料
Specialisation Overview10分鐘
Course Reading References10分鐘
(FAQ) Frequently Asked Questions10分鐘
完成時間為 1 小時
Faces Places Phases
We will look at getting to know our colleagues, the physical work place, as well as the different levels of people on the organisational chart.
完成時間為 1 小時
5 個視頻 （總計 35 分鐘）, 1 個閱讀材料, 2 個測驗
5 個視頻
Making Small Talk10分鐘
Navigating the Workplace3分鐘
Polite Requests & Responses7分鐘
Knowing Who's Who8分鐘
1 個閱讀材料
Reference List10分鐘
2 個練習
Polite Requests14分鐘
Starting on the Right Note8分鐘
完成時間為 3 小時
Effective Communication through the Email
We will look at how to connect with people appropriately and on the right note, as well as using the right mode, bearing in mind the 7Cs of effective communication as well as some theoretical constructs of intercultural communication. We will also look at effective email writing.
完成時間為 3 小時
6 個視頻 （總計 33 分鐘）, 1 個閱讀材料, 3 個測驗
6 個視頻
Modes or Channels of Communication4分鐘
Knowing Who's Who8分鐘
Clear & Concise6分鐘
Concrete & Correct3分鐘
Coherent, Complete & Courteous8分鐘
1 個閱讀材料
Reference List10分鐘
2 個練習
Choosing the right modes10分鐘
Emailing – Different Strokes for Different Folks16分鐘
完成時間為 3 小時
Meetings in a Globalised Workplace
We will look at appropriate meeting behaviours and skills, how to participate at meetings effectively so as to be a contributing member of your organisation. We shall also be looking briefly at how you can build trust and credibility, two very important elements in interpersonal relationships.
完成時間為 3 小時
9 個視頻 （總計 41 分鐘）, 1 個閱讀材料, 4 個測驗
9 個視頻
Before the Meeting: High/Low Context4分鐘
Before the Meeting: Perceptions of Time4分鐘
At the Meeting4分鐘
Seeking Clarification6分鐘
Disagreeing3分鐘
Consideration5分鐘
More on Cultural Dimensions6分鐘
Conclusion2分鐘
1 個閱讀材料
Reference List10分鐘
3 個練習
Behaviours6分鐘
Meeting Skills4分鐘
Know your audience and up your game6分鐘
關於 新加坡国立大学
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
關於 在全球化职场中进行有效沟通 專項課程
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.
This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.
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注册以便获得证书后，您将有权访问所有视频、测验和编程作业（如果适用）。只有在您的班次开课之后，才可以提交和审阅同学互评作业。如果您选择在不购买的情况下浏览课程，可能无法访问某些作业。
我订阅此专项课程后会得到什么？
您注册课程后，将有权访问专项课程中的所有课程，并且会在完成课程后获得证书。您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
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