In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy.
提供方
在全球化职场中进行有效沟通 專項課程新加坡国立大学課程信息
5,670 次近期查看
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 2 門課程（共 5 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
中級
完成時間大約為8 小時
英語（English）
字幕：英語（English）
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 2 門課程（共 5 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
中級
完成時間大約為8 小時
英語（English）
字幕：英語（English）
提供方
新加坡国立大学
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
教學大綱 - 您將從這門課程中學到什麼
完成時間為 1 小時
About the Specialisation and the Course
In this Module, you will find out more about the four courses that are offered in this Specialisation.
完成時間為 1 小時
2 個視頻 （總計 10 分鐘）, 3 個閱讀材料
3 個閱讀材料
Specialisation Overview10分鐘
Course Reading References10分鐘
(FAQ) Frequently Asked Questions10分鐘
完成時間為 1 小時
Faces Places Phases
We will look at getting to know our colleagues, the physical work place, as well as the different levels of people on the organisational chart.
完成時間為 1 小時
5 個視頻 （總計 35 分鐘）, 1 個閱讀材料, 2 個測驗
5 個視頻
Making Small Talk10分鐘
Navigating the Workplace3分鐘
Polite Requests & Responses7分鐘
Knowing Who's Who8分鐘
1 個閱讀材料
Reference List10分鐘
2 個練習
Polite Requests14分鐘
Starting on the Right Note8分鐘
完成時間為 3 小時
Effective Communication through the Email
We will look at how to connect with people appropriately and on the right note, as well as using the right mode, bearing in mind the 7Cs of effective communication as well as some theoretical constructs of intercultural communication. We will also look at effective email writing.
完成時間為 3 小時
6 個視頻 （總計 33 分鐘）, 1 個閱讀材料, 3 個測驗
6 個視頻
Modes or Channels of Communication4分鐘
Knowing Who's Who8分鐘
Clear & Concise6分鐘
Concrete & Correct3分鐘
Coherent, Complete & Courteous8分鐘
1 個閱讀材料
Reference List10分鐘
2 個練習
Choosing the right modes10分鐘
Emailing – Different Strokes for Different Folks16分鐘
完成時間為 3 小時
Meetings in a Globalised Workplace
We will look at appropriate meeting behaviours and skills, how to participate at meetings effectively so as to be a contributing member of your organisation. We shall also be looking briefly at how you can build trust and credibility, two very important elements in interpersonal relationships.
完成時間為 3 小時
9 個視頻 （總計 41 分鐘）, 1 個閱讀材料, 4 個測驗
9 個視頻
Before the Meeting: High/Low Context4分鐘
Before the Meeting: Perceptions of Time4分鐘
At the Meeting4分鐘
Seeking Clarification6分鐘
Disagreeing3分鐘
Consideration5分鐘
More on Cultural Dimensions6分鐘
Conclusion2分鐘
1 個閱讀材料
Reference List10分鐘
3 個練習
Behaviours6分鐘
Meeting Skills4分鐘
Know your audience and up your game6分鐘
審閱
來自STRENGTHENING YOUR WIDENING NETWORK 的熱門評論
由 MS 提供2020年5月23日
It was a great time exploring this course. Though there were some glitches but over all it was an amazing experience.
由 VS 提供2017年3月10日
i have not seen best web UI than coursera Ui,its awesome.
由 DD 提供2020年1月9日
Presented in a very easy to understand way. Thank you!!
由 VV 提供2020年4月26日
Thank you so much. The course is quite resourceful!
關於 在全球化职场中进行有效沟通 專項課程
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.
This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.
常見問題
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
還有其他問題嗎？請訪問 學生幫助中心。
© 2020 Coursera Inc.保留所有權利。
