Chevron Left
返回到 Sales and CRM Overview

學生對 Salesforce 提供的 Sales and CRM Overview 的評價和反饋

4.6
366 個評分

課程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

熱門審閱

TO

2021年5月31日

I really liked this course , especially the program and the partnership with Trailblaze , i wish other specializations were like this one

MM

2022年2月9日

I enjoyed the experiential learnign that took place in Week 4. It solidified the ideas and material from the other weeks.

篩選依據:

1 - Sales and CRM Overview 的 25 個評論(共 96 個)

創建者 Khadiza S

2021年10月27日

If anyone interested in learning about Salesforce and doesn't know how to start or where to go, I must tell you that this is the perfect course which would give you a great experience to enter in Salesforce ecosystem. If anyone want to get Salesforce Administrator Certificate, I would highly recommend to complete this course first. This course's fourth week is all about Salesforce platform.

創建者 Timothy S

2022年2月18日

Very well prepared and informative; touches on the many aspects at work behind the scenes of sales and marketing, defines and organizes the working parts, gives a healthy dose of "sales speak" and shows how incomplete customer data and perfoming redundant tasks interfere with success (and demonstrates a software service that can help make things right)

創建者 Taher E O

2021年6月1日

I really liked this course , especially the program and the partnership with Trailblaze , i wish other specializations were like this one

創建者 Ihab J

2022年2月22日

It was great learning and I recommend this course to every beginner who is willing to start his journey in sales

創建者 SAYANDEEP B

2021年7月1日

I did not receive my Course Completion certificate despite compeleting all the modules (including trailhead badges ) still it is not showing completed

創建者 LoveNut M

2021年6月13日

​Wow! The past 4 weeks have been amazing. Such insightful and reflective lessons throughout the course. I found the basic ins and outs of the entire sales process to be interesting along with the Salesforce and trailhead. Yeah, surely going to look out for the professional certificate.

創建者 Nasreen Q

2021年7月9日

R​eading material and videos were easy to understand especially for beinngers. Resume help sections were helpful additon. I would recommend a troubleshoot page that informs students that their browser may cause an issue instead if having to go to discussions and look through a thread.

創建者 Pamela R

2021年12月9日

Great introductory course that really helps you understand the fundamentals of sales teams and how they fit into the CRM tool Salesforce. The big picture has been helpful along with a quick intro of how to use Salesforce training programs.

創建者 Alyce N

2021年9月11日

I didn't know much about Salesforce before joining this course and have to admit I was a bit intimidated. This course melted those fears and made me excited to delve deeper into the intricacies of Salesforce.

創建者 Dr. G S

2021年12月11日

I​t was a great introduction. The reading was very good and assisted in the learning experience. The trailhead start was inspiring to do more.

創建者 Megan M

2022年2月10日

I enjoyed the experiential learnign that took place in Week 4. It solidified the ideas and material from the other weeks.

創建者 Brian M

2021年12月16日

Great course, starts with basics of sales and finishes with intro to Salesforce and CRM, can't wait to dive deeper!

創建者 Richard J T

2021年6月14日

This course enabled me to know more about the CRM and to discover that it can also be useful in financial service.

創建者 Ferdinand E I

2022年1月19日

This is very good course for anyone who wishes to go into sales. The materials in this course are top notch.

創建者 Avula B

2022年7月5日

Great to learn under Antony Jones our pathstream instructor.It was good experience with Salesforce and CRM

創建者 Holly R

2022年6月29日

This course was much more detailed then i thought, I learned so much, and look forward to the next phase.

創建者 Anabelle G

2022年6月24日

Very well explained, guided and crystal clear to start and get excited with the Salesforce knowledge

創建者 Thiago G

2022年7月7日

Amazing content with pactice and questions who have sense. I loved! Passionated by SalesForce! ☁💙

創建者 Marco E J F

2021年10月1日

Very good and clear introduction to Salesforce. Up to date materials. Well designed and engaging.

創建者 Rodrigo C G

2022年3月1日

I think this Course its mandatory if You dont know nothing about Salesforce. Its really helpful.

創建者 Triptohome .

2021年11月30日

The teaching methodology is very nice and lets you understand the core concept very easily.

創建者 Mauricio J F S

2022年8月7日

T​hanky you very much, a litle problem to undesrtad the Week 4, I dont´ know Why not check

創建者 Umme J

2021年10月17日

This course has greatly aided me in learning Salesforce on the job. Thank you so much!

創建者 Liliana P

2022年4月25日

G​reat, fun and very interesting! I really recomended to anyone, its a great start!!

創建者 張啟慧

2021年7月9日

Basic and useful knowledges of Salesforce. Can't wait for the advanced courses.