To be a successful engineer, you must work and play well with others. This course focuses on developing the skills you will need to build and sustain professional relationships and networks. Learn to coach and mentor others, manage conflict and build power and influence in the workplace.
提供方
學習Course的學生是
- Customer Care Reps
- Technical Solutions Engineers
- HR Specialists
- Entrepreneurs
- Account Managers
教學大綱 - 您將從這門課程中學到什麼
週
1完成時間為 1 小時
Welcome
1 個視頻 （總計 2 分鐘）, 6 個閱讀材料
1 個視頻
6 個閱讀材料
Course Icon Legend3分鐘
Syllabus10分鐘
Writing Assignment Choices15分鐘
Discussion Forum Guidelines10分鐘
Required Materials10分鐘
Pre-Course Survey10分鐘
完成時間為 4 小時
Communication
Learn to give and receive feedback, actively listen, provide supportive communication and how to coach and counsel your team members.
11 個視頻 （總計 33 分鐘）, 3 個閱讀材料, 4 個測驗
11 個視頻
Coaching vs Counseling5分鐘
Providing Feedback2分鐘
Consequences of Unskilled Communication3分鐘
Strategies for Supportive Communication2分鐘
Active Listening4分鐘
Receiving Feedback2分鐘
Communication Style1分鐘
Tool box: Feedback Checklist3分鐘
Dave's Journaling Topic - The Hammer2分鐘
Summary1分鐘
3 個閱讀材料
Required Reading1小時
Journaling Introduction10分鐘
Journaling Topic30分鐘
4 個練習
Coaching, Counseling & Feedback10分鐘
Listening Skills10分鐘
Journaling Reflective Quiz8分鐘
Module 1 Quiz30分鐘
週
2完成時間為 3 小時
Building Power and Influence
9 個視頻 （總計 31 分鐘）, 2 個閱讀材料, 4 個測驗
9 個視頻
What Is It and Why Do We Want It?2分鐘
Sources of Power5分鐘
Influence Strategies5分鐘
Neutralizing Influence Strategies8分鐘
Self Assessment Discussion57
Tool box - The Power of Saying Thank You2分鐘
Dave's Journaling Topic - Upward Selling Story2分鐘
Summary2分鐘
2 個閱讀材料
Required Reading1小時
Journaling Topic20分鐘
4 個練習
Sources of Power and Influence10分鐘
Influence Strategies10分鐘
Journaling Reflective Quiz4分鐘
Module 2 Quiz30分鐘
週
3完成時間為 3 小時
Managing Conflict
9 個視頻 （總計 33 分鐘）, 2 個閱讀材料, 4 個測驗
9 個視頻
Sources and Effects of Conflict3分鐘
Conflict Management Styles7分鐘
Collaborative Problem Solving6分鐘
Collaborative Problem Solving, Summarized3分鐘
Tool box - Ladder of Inference5分鐘
Self-Assessments1分鐘
Dave's Journaling Topic - Ineffective Problem Solving Example2分鐘
Summary1分鐘
2 個閱讀材料
Required Reading30分鐘
Journaling Topic20分鐘
4 個練習
Conflict Management Styles10分鐘
Collaborative Problem Solving10分鐘
Journaling Reflective Quiz2分鐘
Module 3 Quiz30分鐘
完成時間為 5 小時
Managing Conflict: Lesson Choices
Choice 1: Engineer Interview | Choice 2: Movie Review
2 個測驗
週
4完成時間為 3 小時
Conducting Effective Meetings
9 個視頻 （總計 24 分鐘）, 3 個閱讀材料, 4 個測驗
9 個視頻
Types of Meetings2分鐘
Purposes of Meetings2分鐘
Pre-Meeting Planning3分鐘
Conducting the Meeting4分鐘
Post Meeting Actions1分鐘
Tool box: Getting out of the Ditch3分鐘
Dave's Journaling Topic - Ineffective Meeting Example2分鐘
Summary1分鐘
3 個閱讀材料
Required Reading30分鐘
Journaling Topic30分鐘
End-Course Survey10分鐘
4 個練習
Types and Purposes of Meetings6分鐘
Meeting Preparation and Conduct6分鐘
Journaling Reflective Quiz2分鐘
Module 4 Quiz30分鐘
4.7
16 個審閱來自Relationship Management 的熱門評論
Dr. David Van Kleeck is a great instructor! He is straight to the point but in a fun, engaging manner. He packs a ton of information and good examples of ideas about leadership.
Very good course. I recommend it to all the Engineers with all levels of experience.
講師
David Van Kleeck
Professor in the Practice of Engineering LeadershipRice Center for Engineering Leadership
關於 莱斯大学
Rice University is consistently ranked among the top 20 universities in the U.S. and the top 100 in the world. Rice has highly respected schools of Architecture, Business, Continuing Studies, Engineering, Humanities, Music, Natural Sciences and Social Sciences and is home to the Baker Institute for Public Policy.
關於 Leadership Development for Engineers 專項課程
Engineers wanting to advance their careers must be able to lead teams effectively.
This Specialization is designed for professional engineers who are interested in advancing into leadership and management roles. You’ll develop awareness of your own strengths and weaknesses as a leader, and you’ll learn to leverage your strengths and control for your weaknesses when you’re placed in charge of a team or project. You’ll also learn to manage relationships with your team members and colleagues through proven coaching, mentoring, and conflict resolution techniques, and you’ll master goal-setting and planning methods designed to set you and your team up for success. Finally, you’ll learn how to set up a creative environment for your team, and how to motivate each team member to reach his or her potential.
常見問題
我什么时候能够访问课程视频和作业？
注册以便获得证书后，您将有权访问所有视频、测验和编程作业（如果适用）。只有在您的班次开课之后，才可以提交和审阅同学互评作业。如果您选择在不购买的情况下浏览课程，可能无法访问某些作业。
我订阅此专项课程后会得到什么？
您注册课程后，将有权访问专项课程中的所有课程，并且会在完成课程后获得证书。您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
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