本課程是 Google 项目管理：專業證書專項課程的一部分

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Google Career Certificates
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Google 项目管理：專業證書Google

課程信息

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This is the fourth course in the Google Project Management Certificate program. This course will delve into the execution and closing phases of the project life cycle. You will learn what aspects of a project to track and how to track them. You will also learn how to effectively manage and communicate changes, dependencies, and risks. As you explore quality management, you will learn how to measure customer satisfaction and implement continuous improvement and process improvement techniques. Next, you will examine how to prioritize data, how to use data to inform your decision-making, and how to effectively present that data. Then, you will strengthen your leadership skills as you study the stages of team development and how to manage team dynamics. After that, you will discover tools that provide effective project team communication, how to organize and facilitate meetings, and how to effectively communicate project status updates. Finally, you will examine the steps of the project closing process and how to create and share project closing documentation. Current Google project managers will continue to instruct and provide you with hands-on approaches for accomplishing these tasks while showing you the best project management tools and resources for the job at hand.
Learners who complete this program should be equipped to apply for introductory-level jobs as project managers. No previous experience is necessary.

By the end of this course, you will be able to: 
 - Identify what aspects of a project to track and compare different tracking methods.
 - Discuss how to effectively manage and communicate changes, dependencies, and risks.
 - Explain the key quality management concepts of quality standards, quality planning, quality assurance, and quality control.
 - Describe how to create continuous improvement and process improvement and how to measure customer satisfaction.
 - Explain the purpose of a retrospective and describe how to conduct one. 
 - Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story. 
 - Identify tools that provide effective project team communication and explore best practices for communicating project status updates.
 - Describe the steps of the closing process for stakeholders, the project team, and project managers.

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第 4 門課程（共 6 門）

Google 项目管理：

初級

完成時間大約為23 小時

英語（English）

字幕：英語（English）

您將學到的內容有

Implement the key quality management concepts of quality standards, quality planning, quality assurance, and quality control.

Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story.

Discuss the stages of team development and how to manage team dynamics.

Describe the steps of the closing process and create project closing documentation.

您將獲得的技能

Quality ManagementStrategic ThinkingProject ExecutionRisk ManagementProject Management

可靈活調整截止日期

根據您的日程表重置截止日期。

可分享的證書

完成後獲得證書

100% 在線

立即開始，按照自己的計劃學習。

第 4 門課程（共 6 門）

Google 项目管理：

初級

完成時間大約為23 小時

英語（English）

字幕：英語（English）

講師

授課教師評分

4.88/5 （387 個評分）

Google Career Certificates
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2,220,370 個學生

52 門課程

提供方

Google

Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.

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內容評分98%（40,051 個評分）

週

週 1

完成時間為 6 小時

Introduction to project execution

You will learn how the course is structured, what aspects of a project to track, and how to track them. You will also learn how to effectively manage changes, dependencies, and risks and how to communicate critical risks to stakeholders.

完成時間為 6 小時

12 個視頻（總計 44 分鐘）, 8 個閱讀材料, 6 個測驗

12 個視頻

Introduction to Course 42分鐘

The importance of tracking3分鐘

Common items to track2分鐘

Different tracking methods6分鐘

Belinda: tracking and managing a budget3分鐘

Pranjal: Managing multiple tracks2分鐘

Why risks and changes occur6分鐘

Identifying and tracking dependencies4分鐘

Techniques to help manage risks4分鐘

Escalating issues3分鐘

Communicating changes to the team3分鐘

Wrap-up1分鐘

8 個閱讀材料

Course 4 overview10分鐘

Helpful resources to get started10分鐘

Choose the right tracking method for your project10分鐘

Project status reports10分鐘

Activity Exemplar: Build and explain a project status report10分鐘

Case study: Using risk management tools10分鐘

Activity Exemplar: Put together a ROAM analysis10分鐘

Writing an effective escalation email10分鐘

5 個練習

Activity: Build and explain a project status report30分鐘

Test your knowledge: Project tracking 8分鐘

Test your knowledge: Dependencies 8分鐘

Activity: Put together a ROAM analysis30分鐘

Weekly challenge 155分鐘

週

週 2

完成時間為 4 小時

Quality management and continuous improvement

You will learn how to manage quality using various techniques. You will learn how to effectively communicate with customers and different ways to measure customer satisfaction. You will also explore continuous improvement and process improvement techniques and how to conduct a retrospective during the project to improve processes.

完成時間為 4 小時

14 個視頻（總計 56 分鐘）, 3 個閱讀材料, 5 個測驗

14 個視頻

Introduction: Quality management and continuous improvement43

Key quality management concepts6分鐘

Fostering customer relationships with communication skills6分鐘

Measuring customer satisfaction5分鐘

Ensuring accessibility during feedback collection2分鐘

Sue: The importance of understanding customer needs3分鐘

Continuous improvement and process improvement3分鐘

Data-driven improvement frameworks4分鐘

Differentiating projects from programs5分鐘

Jacob: Cultivating a continuous improvement mindset2分鐘

The purpose of a retrospective6分鐘

Conducting a retrospective4分鐘

Gernot: Using retrospectives to get back on track2分鐘

Wrap-up1分鐘

3 個閱讀材料

Recap: Quality management concepts10分鐘

User acceptance testing: Goals, best practices, and management10分鐘

Retrospective Template10分鐘

5 個練習

Test your knowledge: Quality management8分鐘

Test your knowledge: Compile feedback to measure satisfaction10分鐘

Test your knowledge: Continuous improvement10分鐘

Test your knowledge: Retrospectives8分鐘

Weekly challenge 250分鐘

週

週 3

完成時間為 4 小時

Data-informed decision-making

You will learn the value of gathering data, how to prioritize data to meet project needs, and how to use data to inform your decision-making. You will also learn how to explain your project data to stakeholders and team members using effective visuals and presentation techniques.

完成時間為 4 小時

10 個視頻（總計 43 分鐘）, 7 個閱讀材料, 4 個測驗

10 個視頻

Introduction: Data-informed decision-making2分鐘

The value of data3分鐘

Common types of project data4分鐘

Discerning important data4分鐘

Using data analysis to inform decisions3分鐘

Presenting data to tell a project's story5分鐘

Data visualization tools6分鐘

Effective presentation techniques4分鐘

Making presentations accessible5分鐘

Wrap-up1分鐘

7 個閱讀材料

Common data metrics for project management10分鐘

Data ethics considerations10分鐘

The six steps of data analysis10分鐘

Different ways to visualize data10分鐘

Project data visualizations10分鐘

Preparing an effective presentation10分鐘

Activity Exemplar: Create a presentation 10分鐘

4 個練習

Test your knowledge: Prioritizing and analyzing data8分鐘

Test your knowledge: Presenting and visualizing data8分鐘

Activity: Create a presentation30分鐘

Weekly challenge 31小時

週

週 4

完成時間為 3 小時

Leadership and influencing skills

You will learn the factors that influence team effectiveness, the stages of team development, and how to manage team dynamics. You will discover how to create an ethical and inclusive environment in which high-functioning teams work together to achieve project goals. You will also explore how to use different techniques and sources of power to influence others.

完成時間為 3 小時

12 個視頻（總計 50 分鐘）, 3 個閱讀材料, 5 個測驗

12 個視頻

Introduction: Leadership and influencing skills30

The necessity of project teamwork3分鐘

The factors that impact team effectiveness5分鐘

Leading high-functioning teams6分鐘

Emilio: Learning to lead2分鐘

Team development and managing team dynamics5分鐘

Rowena: Delegating the details3分鐘

Ethical and inclusive leadership4分鐘

Steps to effective influencing6分鐘

Using sources of power to influence6分鐘

Chris: Influencing others by demonstrating project impact3分鐘

Wrap-up59

3 個閱讀材料

Providing “air cover” to your team10分鐘

A framework for ethical decision-making10分鐘

Creating an effective influencing statement10分鐘

5 個練習

Test your knowledge: Effective teams12分鐘

Test your knowledge: Managing team development and dynamics10分鐘

Reflection: Effective influencing15分鐘

Reflection: Positive influence statements15分鐘

Weekly challenge 450分鐘

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來自PROJECT EXECUTION: RUNNING THE PROJECT的熱門評論

由 GL 提供2021年3月23日

Overall very helpful. The project charter overview and exercises were comprehensive and useful. The sequence and depth of content related to project management tools should be expanded.

由 BG 提供2021年5月23日

A good course. Though the documentations in Week 6 (Creating a Project Close Out Report Template and the Glossary in that same week) weren't shared correctly and couldn't be accessed.

由 LR 提供2021年6月27日

Outstanding course! Summarizes several different skills to manage a team.\n\nIts real life approach goes much beyond the project management boundaries, can be useful to anyone!

由 RS 提供2021年4月14日

Of the 4 courses I've taken so far, this is the best for my own personal experience. However, the instructor videos are lengthy at times and she could slow down some times.

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關於 Google 项目管理：專業證書

Prepare for a new career in the high-growth field of project management, no experience or degree required. Get professional training designed by Google and get on the fastrack to a competitively paid job. There are 475,100 U.S. job openings in project management with a $59,000 average entry-level salary.¹

Project managers are natural problem-solvers. They set the plan and guide teammates, and manage changes, risks, and stakeholders. Over 6 courses, gain in-demand skills that will prepare you for an entry-level job. Learn from Google employees whose foundations in project management served as launchpads for their own careers. At under 10 hours per week, you can complete in less than six months. Upon completion, you can directly apply for jobs with Google and over 130 U.S. employers, including Walmart, Best Buy, and Astreya. This program qualifies you for over 100 hours of project management education, which helps prepare you for Project Management Institute Certifications like the globally-recognized Certified Associate in Project Management (CAPM)®. 82% of Google Career Certificate graduates report a positive career outcome like a new job, promotion, or raise within six months.² Check out all Google Career Certificates here. ¹Burning Glass: Labor Insight (Last 12 Months: 2/1/20 - 1/31/21) ²Coursera Learner Outcome Survey, all time for Google IT Support Certificate. Data is collected via on-platform surveys or email and is cumulative from 1/18 - 1/21.

常見問題

我什么时候能够访问课程视频和作业？
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课程可能不提供旁听选项。您可以尝试免费试用，也可以申请助学金。
课程可能会改为提供'完整课程，没有证书'。通过此选项，您可以查看所有课程材料、提交所要求的作业，以及获得最终成绩。这也意味着您将无法购买证书体验。
我订阅此证书后会得到什么？
您注册课程后，将有权访问证书中的所有课程，并且会在完成作业后获得证书。您的电子证书将添加到您的成就页中，您可以通过该页打印证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
What is a project manager?
A project manager is someone who helps manage projects for organizations in an orderly and efficient fashion. Project managers oversee plans, budgets, and resources, and they use data to make well-informed decisions. Companies rely on project managers to build workflow processes, launch new projects, and deliver cost savings.
Why start a career in project management?
Project managers are in high demand. In fact, a study by the Project Management Institute found that, by the year 2027, employers will need 87.7 million people to fill project management-related roles. As the workplace continues to grow and evolve, project managers serve as a pivotal piece of an organization’s ability to adapt and remain agile.
Project managers are natural problem-solvers. In addition to setting the plan and guiding teammates through the project, they are tasked with managing changes and risks. Each day is dynamic and different for a project manager because they are at the center of the project, building relationships, prioritizing tasks, and delivering results! Using various tools and templates, as well as a unique skill set, the project manager brings order to chaos.
Which jobs will this certificate help me prepare for?
One of the most exciting parts about joining the field of project management is the large number of job opportunities available. In fact, the Project Management Institute estimates that employers will need to fill nearly 2.2 million new project-oriented roles each year through 2027.
The Google Project Management Certificate helps you develop essential project management skill sets and business acumen. By learning and practicing the project management approaches included in this program, you’ll prepare yourself for introductory-level project manager roles across a variety of industries. Some common titles include Program Manager, Junior Project Manager, Project Coordinator, Scrum Master, and more. Project management is a skill that lends itself to many different types of roles in numerous industries with many opportunities for career growth.
What tools and platforms are taught in the curriculum?
Spreadsheets (e.g., Google Sheets, Microsoft Excel, etc.), word processing applications (e.g., Google Docs, Microsoft Word, etc.), and presentation applications (e.g., Google Slides, Microsoft PowerPoint, Keynote, etc.) will be used. Additionally, learners will have the option to use Asana and to learn about other common work management tools.
Do I need to take the course in a certain order?
We highly recommend completing the courses in the order presented because the content in each course builds on information from earlier lessons. This is the fourth of six courses in the Google Project Management Certificate.
Will completing this certificate help prepare me for Project Management Institute certifications?
Google is an approved member of the Project Management Institute’s Authorized Training Partner Program, which ensures practitioners have access to consistent and high-quality training experiences. Those who complete the Google Project Management Certificate will qualify for over 100 hours of project management education that apply directly to requirements for globally-recognized PMI credentials, like the Certified Associate in Project Management (CAPM)® certification.

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Project Execution: Running the Project