This course is a hot mess.

Great course, highly engaging and challenging. The processes discussed are immediately being applied in the workplace by some of the students, while still in class. It also reveals the new trends in the marketplace and evolving technologies. Though, it's a tough course with a lot of quantitative.

Great overview of process management, including analysis and optimization. Enough info to help you move from having general ideas of how to improve processes to actually having the tools and knowledge to approach process improvement methodically and scientifically.

Difficult but invaluable information here. Great Professor.

it was a good course to have

i need contact with advisors

Love it:)

Thank You !

Enjoyed the lessons and I personally found the course very informative.

A great course, making one aware how disruptive innovation and using latest technologies in operations management is creating new business opportunities.

This is a comprehensive course on process improvement with practical examples. Dr. Gopesh Anand is an excellent orator who explains even most difficult areas of the course with ease. I have had taken lean six sigma training from private organisations earlier, but this course offers definitely more insight to process improvement, which comes from the empirical research experience of Dr. Anand. I would strongly recommend this course to all process improvement professionals.

Great intro to statistical control and six sigma! Useful application for decreasing variability in the workplace. Enjoyed the class

It's a really interesting course. Thanks Illinois team to make this course available to us.

Excellent and challenging course!

Very well-formatted course with comprehensible instructions from the professors. Would be much greater if graded quizzes are also applicable for auditors.

Many thanks anyway and hope to have more courses like this.

It's really interesting the approach on this topic, which is very focused on the real aspects of the process improvement and not only a list of techniques.

Overall great professor. The the course has a lot of real life examples. Would recommend the professor using a book in conjunction with notes. There are power points but they are limited on information that's given. Then there's transcripts that have all the information in the video. However you're looking at is 50 + Pages of paper for the ranscripts.

Complete and useful course about Process Improvement. You can learn, also, about the philosophy and the history behind the Lean Six Sigma

I enjoyed this course!

Tough course. Study hard to have best results, folks.

It is a great course about process improvement including both Lean and Six Sigma methodologies. The course content is thorough from strategy to speicifc tools, I think it is valuable for both beginners and practitioners. will recommend parts of content to upper and middle management in my company.

Great course but I think It needs more complete practical situation

This kind of quality and depth is what courses on Coursera should strive for.

Gopesh is extremely knowledgeable and likable; really enjoyed the learning opportunity!

Excelete los conocimietos adquiridos

Very clear and concise. Exercises and quizzes were very educational.